HackingHealthcareFinancial ServicesHealthcareStolen CredentialsCustomer Data InvolvedMulti-Stage ChainIdentity (basic)Government IDMediumContained

Blue Cross and Blue Shield of North Carolina

bd_7405ed3ba7dc1db8 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 12, 2024

Filed

Aug 27, 2024

To disclose

11 weeks

Affected

972state residents only

Linked

2 filings

Confidence

65%

Full breach record for Blue Cross and Blue Shield of North Carolina →5 incidents on file

Blue Cross and Blue Shield of North Carolina notified members of a breach involving its 'Blue Connect' portal. Between May 21 and June 19, 2024, an unauthorized party used stolen credentials to access member accounts, obtain PII (name, DOB, subscriber ID), and create fraudulent accounts with wellness vendor Rally Health to redeem gift cards. Blue Cross NC reset passwords, removed DOBs from profiles, and engaged law enforcement.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 22 days

discovery → filing · 11 weeks / 76 days

May 21, 2024

Begins

Jun 12, 2024

Discovered

Aug 27, 2024

Filed

vs. sector median

1 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

HHS OCRbd_789bf159858777932024-08-27Verified

Name: Blue Cross and Blue Shield of North Carolina
norm: blue cross and blue shield of north carolina
Domain: bcbsnc.com

Name: Blue Cross and Blue Shield of North Carolina
norm: blue cross and blue shield of north carolina
Domain: bcbsnc.com
Industry: HealthcarellmFinancial Servicesllm

Discovered: Jun 12, 2024
Breach occurred: May 21, 2024 – Jun 19, 2024
Undetected for: 22 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 23, 2024
Affected individuals: 972state-resident count only
Data types: Identity (basic)Government ID
Data elements: Date of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Made a report to law enforcement
Initial access: valid_credentials

During the incident: Engaged counsel
Engaged third-party experts
Reset all Blue Connect passwords
Required new passwords to be longer
Removed dates of birth from Blue Connect accounts
Enhanced security and monitoring controls
Made a report to law enforcement
Changes made: Removed dates of birth from Blue Connect accounts
Enhanced security and monitoring controls
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(76 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

HHS OCRAug 27 · first

Montana State AGAug 27 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-1629.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 27, 2024
Raw hash: 7a05a06ec05c4460df3e098d740cd8fba9744ad8686b1201ecaeeaaea5162580

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityBlue Cross and Blue Shield of North Carolina

Victim entityBlue Cross and Blue Shield of North Carolina

Incidentdiscovered Jun 12, 2024

Stated responseEngaged counsel

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov