HackingTechnologyInformationStolen CredentialsData ExfiltratedCustomer Data InvolvedGovernment IDIdentity (basic)MediumContained

WINDOW TO THE WORLD COMMUNICATIONS, INC.

bd_72f49ce8b7bccd73 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 21, 2020

Filed

Jan 11, 2021

To disclose

20 weeks

Affected

1state residents only

Confidence

66%

Full breach record for WINDOW TO THE WORLD COMMUNICATIONS, INC. →3 incidents on file

Window to the World Communications, Inc. (WWCI) notified the New Hampshire Attorney General of a data event affecting one NH resident. Unauthorized access to an employee email account occurred from Dec 18, 2018, to Aug 21, 2020. Personal information, including names and Social Security numbers, was present in the account. WWCI changed credentials, engaged third-party specialists, and provided 24 months of credit monitoring via Kroll to the affected individual.

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Incident timeline

undetected · 612 days

discovery → filing · 20 weeks / 143 days

Dec 18, 2018

Begins

Aug 21, 2020

Discovered

Jan 11, 2021

Filed

vs. sector median

+2 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: WINDOW TO THE WORLD COMMUNICATIONS, INC.
norm: window to the world communications
Domain: wttw-wfmt.com
Industry: Technologyllm

Discovered: Aug 21, 2020
Breach occurred: Dec 18, 2018 – Aug 21, 2020
Undetected for: 612 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 28, 2020
Affected individuals: 1state-resident count only
Data types: Government IDIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Changed the email account credentials
Investigated to confirm the security of its email network
Reviewed the accounts for sensitive information
Worked with a third party to identify address information
Began notifying individuals
Providing notified individuals access to credit monitoring services for twenty-four (24) months, through Kroll
Changes made: Reviewing existing policies and procedures
Conducting additional employee training
Implementing additional security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 weeks(143 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/window-world-communications-20210111.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 11, 2021
Raw hash: 297767c5e8168d33c7e4042d9919b58001e2f21953c139e89a1703d961cdc27b

Reporting entityMullen Coughlin LLC

Victim entityWINDOW TO THE WORLD COMMUNICATIONS, INC.

Incidentdiscovered Aug 21, 2020

Stated responseChanged the email account credentials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov