HackingHealthcareHealthcareStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedPIIIdentity (basic)PHILowContained

NOW Health Group, Inc.

bd_72d3e903b50af70b · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 17, 2023

Filed

Sep 5, 2023

To disclose

25 weeks

Affected

2state residents only

Linked

6 filings

Confidence

66%

Full breach record for NOW Health Group, Inc. →3 incidents on file

NOW Health Group, Inc. discovered unauthorized access to certain employee email accounts between March 17 and March 20, 2023. The incident potentially affected 2 New Hampshire residents. The company secured the accounts, conducted a comprehensive review, and is offering 12 months of credit monitoring. HHS was notified under HIPAA.

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Incident timeline

discovery → filing · 25 weeks / 172 days

Mar 17, 2023

Begins

Mar 17, 2023

Discovered

Sep 5, 2023

Filed

vs. sector median

+12 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Indiana State AGbd_8dd712bda8ce9c112023-09-05Verified
Montana State AGbd_be1a1c2ae8069fd72023-09-05Verified
Maine State AGbd_f8ac55cb882912332023-09-05Verified
Massachusetts State AGbd_fde0edefa0bba9082023-09-05Verified

Show 1 more filing ↓up to 247d gap

Illinois State AGbd_996075b0133df6ab2023-01-01 · +247dCandidate

Name: NOW Health Group, Inc.
norm: now health

Name: NOW Health Group, Inc.
norm: now health
Industry: Healthcarellm

Discovered: Mar 17, 2023
Breach occurred: Mar 17, 2023 – Mar 20, 2023
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 5, 2023
Affected individuals: 2state-resident count only
Data types: PIIIdentity (basic)PHI
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notifying the U.S. Department of Health and Human Services pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

During the incident: Immediately launched an investigation to determine the nature and scope of the activity
Secured the involved email accounts
Undertook a comprehensive review of the contents of the accessed email accounts to identify whether they contained any sensitive information
Providing access to credit monitoring services for individuals whose personal information was potentially affected by this incident, at no cost to these individuals
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Providing individuals with information on how to place a fraud alert and security freeze on one’s credit file
Notifying relevant state and federal regulators, as necessary
Notifying the three major credit reporting agencies, Equifax, Experian, and TransUnion
Notifying the U.S. Department of Health and Human Services pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
Changes made: Implementing additional safeguards and training to its employees to help prevent similar future incidents
Reviewing policies and procedures relating to data privacy and security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 weeks(172 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Illinois State AGJan 1 · first

Indiana State AG+247d

Montana State AG+247d

Maine State AG+247d

Massachusetts State AG+247d

New Hampshire State AG+247d · this page

Pattern: first filing Jan 1 (IL), last Sep 5 (NH) — a 247-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/now-health-group-20230905.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 5, 2023
Raw hash: b6eced08f37e30e823889603319e5e58b092c207086d6d0c9dbe41700822c628

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityNOW Health Group, Inc.

Victim entityNOW Health Group, Inc.

Incidentdiscovered Mar 17, 2023

Stated responseImmediately launched an investigation to determine the nature and scope of the activity

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov