HackingTechnologyInformationStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Financial accountCredentialsLowContained

Total Phase, Inc.

bd_71b6d08d12180250 · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 16, 2017

Filed

Mar 24, 2017

To disclose

8 days

Affected

1state residents only

Linked

2 filings

Confidence

63%

Full breach record for Total Phase, Inc. →2 incidents on file

Total Phase, Inc. notified the NH Attorney General of a cyber attack where unauthorized code was installed on its website to harvest customer data during checkout (March 10-16, 2017). Data included names, addresses, credit card details, and credentials. 1 NH resident affected. Total Phase reset passwords, removed code, and offered 12 months of Experian identity monitoring.

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Incident timeline

undetected · 6 days

discovery → filing · 8 days

Mar 10, 2017

Begins

Mar 16, 2017

Discovered

Mar 24, 2017

Filed

vs. sector median

17 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_6da0916b83b566692017-03-29 · +5dVerified

Name: Total Phase, Inc.
norm: total phase
Domain: totalphase.com

Name: Total Phase, Inc.
norm: total phase
Domain: totalphase.com
Industry: Technologyllm

Discovered: Mar 16, 2017
Breach occurred: Mar 10, 2017 – Mar 16, 2017
Undetected for: 6 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 24, 2017
Affected individuals: 1state-resident count only
Data types: Identity (basic)Financial accountCredentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1056 Input CaptureT1078 Valid Accounts
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Promptly halted access to our website
All instances of the unauthorized code were removed
A security audit was performed to verify the integrity of our servers
All affected users had their password reset
Sent email notices to the affected users
Offered 12 months of identity monitoring services from Experian at no cost
Created an internal working group to support the affected users
Changes made: Identified the cause of the incident
Investing in our systems and security processes to prevent another incident from occurring
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 days(8 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGMar 24 · first · this page

Massachusetts State AG+5d

Pattern: first filing Mar 24 (NH), last Mar 29 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/total-phase-20170324.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 24, 2017
Raw hash: 4f757666b713c4c25271a67becadaf432ee6e9aff16df9793f64577f1ef96583

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityTotal Phase, Inc.

Victim entityTotal Phase, Inc.

Incidentdiscovered Mar 16, 2017

Stated responsePromptly halted access to our website

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov