Social EngineeringProfessional ServicesProfessional ServicesPhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDMediumContained

Defenders, Inc.

bd_715c72fdc48c1ecb · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 4, 2018

Filed

Jan 30, 2019

To disclose

21 weeks

Affected

8state residents only

Linked

3 filings

Confidence

66%

Full breach record for Defenders, Inc. →

Defenders, Inc. notified the NH AG that employee email accounts were compromised in August 2018 via phishing. Unauthorized access affected 8 NH residents. Data potentially exposed: names and SSNs. No evidence of actual viewing, but notices sent Jan 31, 2019. Forensics engaged, passwords reset, credit monitoring offered.

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Incident timeline

undetected · 34 days

discovery → filing · 21 weeks / 148 days

Aug 1, 2018

Begins

Sep 4, 2018

Discovered

Jan 30, 2019

Filed

vs. sector median

+2 wks slower

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_d8d2641a380459272019-01-31 · +1dCandidate
Massachusetts State AGbd_324656756f704d142019-01-29 · +1dVerified

Name: ICE MILLER LLP
norm: ice miller

Name: Defenders, Inc.
norm: defenders
Industry: Professional Servicesllm

Discovered: Sep 4, 2018
Breach occurred: Aug 1, 2018 – Aug 31, 2018
Undetected for: 34 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 31, 2019
Affected individuals: 8state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Submitted written notification to the New Hampshire Attorney General's Consumer Protection Bureau
Initial access: phishing_link

During the incident: Began an investigation
Hired a leading computer security and forensics firm to assist with the investigation
Forced a system wide log out for all employees
Required all employees to reset their passwords
Engaged leading digital forensics firms to assist us in identifying the scope of the incident
Enhance our security controls to prevent a similar incident in the future
Changes made: Enhance our security controls to prevent a similar incident in the future
Offering a complimentary one year membership of Experian’s IdentityWorks
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 weeks(148 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGJan 29 · first

New Hampshire State AG+1d · this page

Montana State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/defenders-20190130.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 30, 2019
Raw hash: 5f372c2efe860604842e2db925691df15d2478ea158d26ab9b150ce60778827c

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityICE MILLER LLP

Victim entityDefenders, Inc.

Incidentdiscovered Sep 4, 2018

Stated responseBegan an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov