HackingProfessional ServicesProfessional ServicesStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Northeast Arc

bd_713d5bf638068eb7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 15, 2020

Filed

Jul 6, 2020

To disclose

25 weeks

Affected

17state residents only

Linked

2 filings

Confidence

66%

Full breach record for Northeast Arc →5 incidents on file

Northeast Arc, Inc. notified the NH AG of unauthorized access to employee email accounts between Jan 3-28, 2020, discovered Jan 15, 2020. 17 NH residents affected. Data included names, SSNs, driver's licenses, and financial account info. Response included credential reset, forensic investigation, credit monitoring, and employee training.

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Incident timeline

undetected · 12 days

discovery → filing · 25 weeks / 173 days

Jan 3, 2020

Begins

Jan 15, 2020

Discovered

Jul 6, 2020

Filed

vs. sector median

+6 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_de536e37b2e42de02020-06-29 · +7dVerified

Name: Northeast Arc
norm: northeast arc

Name: Northeast Arc
norm: northeast arc
Industry: Professional Servicesllm

Discovered: Jan 15, 2020
Breach occurred: Jan 3, 2020 – Jan 28, 2020
Undetected for: 12 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 29, 2020
Affected individuals: 17state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: reporting this matter to other regulators as requirednotify regulators, including the United States Department of Health and Human Services of this incident, as required by law
Initial access: valid_credentials

During the incident: Immediately changed the employee's email credentials
Launched an investigation into the incident with the assistance of third-party forensic investigators
Providing notice to individuals whose information may have been impacted
Working to implement additional safeguards and training to its employees
Providing affected individuals... with access to twenty four (24) months of credit monitoring services through IDExperts at no cost
Reporting this matter to other regulators as required
Changes made: Implement additional safeguards and training to its employees
Reviewing our policies, procedures, and processes related to storage and access to personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 weeks(173 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGJun 29 · first

New Hampshire State AG+7d · this page

Pattern: first filing Jun 29 (MA), last Jul 6 (NH) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/northeast-arc-20200706.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 6, 2020
Raw hash: 11c5010339895259acd4904f42879e3634ac225b00c9edd7e89672637a0fd14f

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityNortheast Arc

Victim entityNortheast Arc

Incidentdiscovered Jan 15, 2020

Stated responseImmediately changed the employee's email credentials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov