MASSACHUSETTSHackingHealthcareHealthcarePhishingStolen CredentialsCustomer Data InvolvedTargetedPHIHealth (basic)Identity (basic)Government IDHighContained

John Hancock Life Insurance Company (U.S.A.)

bd_70fec956bb500d50 · schema v1 · pii pii-v1

Severity

High

Discovered

—

Filed

Oct 6, 2017

To disclose

—

Affected

1,715

Confidence

68%

Full breach record for John Hancock Life Insurance Company (U.S.A.) →2 incidents on file

John Hancock Life Insurance Company (U.S.A.) reported to HHS on 2017-10-06 a Hacking/IT Incident affecting 1,715 individuals. Breached information located on Network Server. An unknown third party used social engineering to impersonate employees and gain access to a database containing PHI of long-term care insurance policy holders.

J jump to incidentP pin to compareR raw source

HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Oct 6, 2017

Filed

—

No filing yet · watching

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1,715 affectedView incident

Name: John Hancock Life Insurance Company (U.S.A.)
norm: john hancock life insurance company usa
Industry: Insurance — Health

Name: John Hancock Life Insurance Company (U.S.A.)
norm: john hancock life insurance company usa
Industry: Insurance — Health
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 1,715nationwide
Data types: PHIHealth (basic)Identity (basic)Government ID
HHS breach type: Hacking / IT incident
Where the data lived: Network server
Covered-entity type: Health plan
Attack vector: Unauthorized Access
MITRE ATT&CK: T1566 PhishingT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Provided breach notification to HHSOCR provided the CE with technical assistance regarding its privacy and security program
Initial access: phishing_link

During the incident: Took the database offline
Created new identity verification policies and procedures
Retrained staff
Provided breach notification to HHS and affected individuals
Changes made: Created new identity verification policies and procedures
Retrained staff
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Oct 6, 2017
Raw hash: 90c9a2d7ba5edb17ceef2752618b63c6342194ce94bcccc0f45be3e435404fbd

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Reporting entityJohn Hancock Life Insurance Company (U.S.A.)

Victim entityJohn Hancock Life Insurance Company (U.S.A.)

IncidentUnauthorized Access

Stated responseTook the database offline

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing