HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

RETAIL CAPITAL HOLDINGS, LLC

bd_6fc65cf0a1e41eb7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 17, 2015

Filed

Apr 1, 2015

To disclose

15 days

Affected · nationwide

7413 in this filing

Linked

3 filings

Confidence

66%

Full breach record for RETAIL CAPITAL HOLDINGS, LLC →

Retail Capital, LLC reported unauthorized access to a sales manager's email account on March 17, 2015. An external actor acquired the manager's password and accessed the mailbox for approximately 40 minutes before being locked out. The mailbox contained funding applications with personal information including names, addresses, Social Security numbers, driver's license numbers, and bank account numbers for 741 individuals, including 3 New Hampshire residents. Retail Capital implemented dual-factor authentication and offered two years of identity theft coverage.

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Incident timeline

discovery → filing · 15 days

Mar 17, 2015

Begins

Mar 17, 2015

Discovered

Apr 1, 2015

Filed

vs. sector median

6 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_ae6d8aab42fb07882015-04-02 · +1dVerified
New Hampshire State AGbd_42242f20717b397c2015-04-15 · +14dCandidate

Name: RETAIL CAPITAL HOLDINGS, LLC
norm: retail capital

Name: RETAIL CAPITAL HOLDINGS, LLC
norm: retail capital
Industry: Financial Servicesllm

Discovered: Mar 17, 2015
Breach occurred: Mar 17, 2015
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 2, 2015
Affected individuals: 741state + nationwide
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified the New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Re-established the security of the compromised electronic mailbox
Initiated an investigation
Locked out the intruder within 40 minutes of the intrusion
Changes made: Implemented additional security procedures intended to prevent recurrence
Implemented a new access procedure for all employees requiring dual-factor authentication (Google Authenticator)
Offered affected individuals identity theft coverage for a period of two years through ID Experts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 days(15 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 2 states

View merged incident ↗

New Hampshire State AGApr 1 · first · this page

Massachusetts State AG+1d

New Hampshire State AG+14d

Pattern: first filing Apr 1 (NH), last Apr 15 (NH) — a 14-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/retail-capital-20150401.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 1, 2015
Raw hash: 8af63699fb25af274b6af6f49cdb4daf62b3a3dc1978e0b04799e625f7fbe391

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityRETAIL CAPITAL HOLDINGS, LLC

Victim entityRETAIL CAPITAL HOLDINGS, LLC

Incidentdiscovered Mar 17, 2015

Stated responseRe-established the security of the compromised electronic mailbox

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov