HackingProfessional ServicesProfessional ServicesStolen CredentialsCustomer Data InvolvedGovernment IDIdentity (basic)MediumContained

Cove Risk Services, LLC

bd_6fb986f769492c5c · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 8, 2021

Filed

Jun 28, 2021

To disclose

20 days

Affected

18state residents only

Linked

2 filings

Confidence

66%

Cove Risk Services, LLC reported a security incident to the New Hampshire Attorney General on June 28, 2021. Unauthorized access to an employee's email account occurred between April 8 and April 9, 2021. The breach potentially exposed the personal information (names, SSNs, driver's license numbers) of 18 New Hampshire residents. Cove secured the account, launched an investigation, and provided 18 residents with one year of complimentary credit monitoring through Experian.

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Incident timeline

undetected · 61 days

discovery → filing · 20 days

Apr 8, 2021

Begins

Jun 8, 2021

Discovered

Jun 28, 2021

Filed

vs. sector median

16 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Maine State AGbd_5b99acd6678a406d2021-06-28Candidate

Name: Cove Risk Services, LLC
norm: cove risk services
Domain: shopcoveusa.com

Name: Cove Risk Services, LLC
norm: cove risk services
Domain: shopcoveusa.com
Industry: Professional Servicesllm

Discovered: Jun 8, 2021
Breach occurred: Apr 8, 2021 – Apr 9, 2021
Undetected for: 61 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 28, 2021
Affected individuals: 18state-resident count only
Data types: Government IDIdentity (basic)
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Secured the account
Launched an investigation
Provided written notice via United States Postal Service First Class mail to the New Hampshire residents
Offering eligible individuals a complimentary one-year membership in credit monitoring and identity theft protection services through Experian
Established a dedicated, toll-free call center
Changes made: Implemented additional security measures to enhance the security of its network
Retrained its employees concerning data security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 days(20 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Maine State AGJun 28 · first

New Hampshire State AGJun 28 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/cove-risk-services-20210628.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 28, 2021
Raw hash: 463694cff89ab73c050d02132bead4c59b0e2d397b872d6ce792b891a9a72b67

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCove Risk Services, LLC

Victim entityCove Risk Services, LLC

Incidentdiscovered Jun 8, 2021

Stated responseSecured the account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov