HackingTechnologyInformationStolen CredentialsData ExfiltratedCustomer Data InvolvedSupply Chain (3P Vendor)Government IDIdentity (basic)MediumContained

Veriff OU

bd_6f6eda23befaa8cb · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 10, 2025

Filed

Jan 13, 2026

To disclose

5 weeks

Affected

20state residents only

Confidence

67%

Full breach record for Veriff OU →

Total Wireless notified the New Hampshire Attorney General that its identity verification provider, Veriff OU, experienced a data security incident. An unauthorized party accessed images of government-issued IDs, postal addresses, and dates of birth for approximately 20 New Hampshire residents who applied for a Total Wireless promotion. Total Wireless notified law enforcement, engaged forensic assistance, and provided one year of free credit monitoring and identity protection services to affected individuals.

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Incident timeline

discovery → filing · 5 weeks / 34 days

Dec 10, 2025

Discovered

Jan 13, 2026

Filed

vs. sector median

6 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed20 affectedView incident

Name: Total Wireless
norm: total wireless

Name: Veriff OU
norm: veriff ou
Industry: Technologyllm

Discovered: Dec 10, 2025
Materiality determined: —
Notification sent: Jan 9, 2026
Affected individuals: 20state-resident count only
Data types: Government IDIdentity (basic)
Data elements: Date of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General's Office
Initial access: valid_credentials

During the incident: Worked with Veriff to ascertain the identity of the affected Total Wireless customers
Notified law enforcement authorities about the issue
Notifying the affected individuals
Arranged to provide them with identity protection and credit monitoring services for one year at no cost to them
Changes made: Veriff took steps to secure its systems
Determined the nature of the issue
Retained a cybersecurity firm to assist with the incident
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(34 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/veriff-20260113.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 13, 2026
Raw hash: b1019f2b4fbf1c7c6d33cb0317e859b3898cc941722da370fb45239d7e51d05e

Reporting entityTotal Wireless

Victim entityVeriff OU

Incidentdiscovered Dec 10, 2025

Stated responseWorked with Veriff to ascertain the identity of the affected Total Wireless customers

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov