HackingRetail & ConsumerRetailCustomer Data InvolvedIdentity (basic)Government IDMediumContained

ImageWorks Display

bd_6f46e17be0d07f56 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 16, 2025

Filed

Dec 8, 2025

To disclose

8 weeks

Affected

1state residents only

Confidence

66%

Full breach record for ImageWorks Display →2 incidents on file

Image Works Display notified the New Hampshire Attorney General on December 3, 2025, of unauthorized network access occurring on August 21, 2025. The investigation, completed October 16, 2025, confirmed one NH resident's PII (name, address, SSN) was accessed. Image Works secured the network, engaged cybersecurity experts, and provided 12 months of credit monitoring to the affected individual.

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Incident timeline

undetected · 56 days

discovery → filing · 8 weeks / 53 days

Aug 21, 2025

Begins

Oct 16, 2025

Discovered

Dec 8, 2025

Filed

vs. sector median

on median

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: MCDONALD HOPKINS LLC
norm: mcdonald hopkins

Name: ImageWorks Display
norm: imageworks display
Domain: imageworksdisplay.com
Industry: Retail & Consumerllm

Discovered: Oct 16, 2025
Breach occurred: Aug 21, 2025
Undetected for: 56 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 3, 2025
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Threat actor: External
Initial access: exploit_public_facing

During the incident: Secured our network and commenced a prompt and thorough investigation
Worked very closely with external cybersecurity professionals
Conducted a thorough review of the potentially impacted data
Providing the affected residents with written notification
Providing credit monitoring to the affected individuals
Provided the contact information for the consumer reporting agencies, and the Federal Trade Commission
Changes made: Continually evaluates and modifies its practices to enhance the security and privacy of the personal information it maintains
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(53 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/image-works-display-20251208.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 8, 2025
Raw hash: 35f9249b30be09de698dd92b8046b32ae99f65c7f7a3d96865d0dd45f08eb0ea

Reporting entityMCDONALD HOPKINS LLC

Victim entityImageWorks Display

Incidentdiscovered Oct 16, 2025

Stated responseSecured our network and commenced a prompt and thorough investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov