ARIZONASocial EngineeringHealthcareFinancial ServicesHealthcarePhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDHealth (basic)Financial accountHighResolved

Arizona Dental Insurance Services, Inc.

bd_6dfbe2f79b0e3594 · schema v1 · pii pii-v1

Severity

High

Discovered

—

Filed

Nov 8, 2019

To disclose

—

Affected

24,769

Linked

4 filings

Confidence

97%

Full breach record for Arizona Dental Insurance Services, Inc. →2 incidents on file

Delta Dental of Arizona (Arizona Dental Insurance Services, Inc.) reported to HHS OCR on 2019-11-08 a Hacking/IT Incident affecting 24,769 individuals. An employee was victimized by an email phishing scheme compromising ePHI including names, dates of birth, addresses, SSNs, health insurance information, driver's license numbers, financial information, and treatment information. The CE notified affected individuals and media, provided credit/identity theft restoration services, retrained staff, and implemented additional safeguards. OCR provided technical assistance and confirmed corrective actions. Breached information located in Email.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Nov 8, 2019

Filed

—

Corroborated · see linked filings

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Massachusetts State AGbd_c719ab03d17075ff2019-11-08Verified
Oregon State AGbd_c867f50d80f535052019-11-08Verified
New Hampshire State AGbd_31c84e2dd8ad233c2019-11-15 · +7dVerified

Name: Arizona Dental Insurance Services, Inc.
norm: arizona dental insurance
Domain: deltadentalaz.com
Industry: Insurance — Health

Name: Arizona Dental Insurance Services, Inc.
norm: arizona dental insurance
Domain: deltadentalaz.com
Industry: Insurance — Health
Also named: Arizona Dental Insurance Services, Inc.dba oflegal entity
Delta Dental of Arizonadba oftrade name
Industry: Healthcaresource defaultFinancial Servicesllm

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 24,769nationwide
Data types: Identity (basic)Government IDHealth (basic)Financial account
HHS breach type: Hacking / IT incident
Where the data lived: Email
Covered-entity type: Health plan
Attack vector: Unauthorized Access
MITRE ATT&CK: T1566 PhishingT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: HHS OCR notified; OCR provided technical assistance and obtained assurances that corrective actions were implemented.
Initial access: phishing_link

During the incident: Notified HHS, affected individuals, and media.
Provided complimentary credit and identity theft restoration services.
Established toll-free phone number for inquiries.
Implemented additional administrative and technical safeguards.
Retrained staff on identifying fraudulent email communications.
Changes made: Additional administrative and technical safeguards implemented.
Staff retrained on phishing identification.
OCR technical assistance received and corrective actions adopted.
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Massachusetts State AGNov 8 · first

Oregon State AGNov 8 · first

HHS OCRNov 8 · first · this page

New Hampshire State AG+7d

Pattern: first filing Nov 8 (MA), last Nov 15 (NH) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Nov 8, 2019
Raw hash: c9840127c37da40cf51cb24a189983bb13ab41143c90d0e1947bba9b9d889a1a

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Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityArizona Dental Insurance Services, Inc.

Victim entityArizona Dental Insurance Services, Inc.

IncidentUnauthorized Access

Stated responseNotified HHS, affected individuals, and media.

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing