HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDPHIHealth (basic)MediumContained

Voluntary Benefit Specialists, LLC.

bd_69b98a1f5778134b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 7, 2020

Filed

Aug 12, 2020

To disclose

31 weeks

Affected

Not disclosed

Linked

2 filings

Confidence

65%

Full breach record for Voluntary Benefit Specialists, LLC. →

Voluntary Benefit Specialists, LLC (VBS) discovered unauthorized access to two employee email accounts on January 7, 2020. An investigation revealed that unknown actors used valid credentials to access the accounts between December 23, 2019, and January 13, 2020. Affected data included names, dates of birth, Social Security numbers, and medical/insurance information. VBS engaged forensic investigators, reset passwords, and offered 12 months of credit monitoring.

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Incident timeline

undetected · 15 days

discovery → filing · 31 weeks / 218 days

Dec 23, 2019

Begins

Jan 7, 2020

Discovered

Aug 12, 2020

Filed

vs. sector median

+23 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

New Hampshire State AGbd_53478e24452ae24d2020-08-17 · +5dVerified

Name: Voluntary Benefit Specialists, LLC.
norm: voluntary benefit specialists
Domain: vbsenroll.com

Name: Voluntary Benefit Specialists, LLC.
norm: voluntary benefit specialists
Domain: vbsenroll.com
Industry: Financial Servicesllm

Discovered: Jan 7, 2020
Breach occurred: Dec 23, 2019 – Jan 13, 2020
Undetected for: 15 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDPHIHealth (basic)
Data elements: Social Security numberDate of birthMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notifying state regulators, as required
Initial access: valid_credentials

During the incident: Took steps to secure the employee’s email account
Launched an investigation which included working with a third-party forensic investigator
Reset the account password
Confirmed the security of our employee email accounts and related systems
Notified your employer regarding this incident
Notifying state regulators, as required
Offering complimentary access to twelve (12) months of credit and identity monitoring, fraud consultation and identity theft restoration services through TransUnion
Changes made: Review our existing policies and procedures
Implement additional safeguards
Provide additional training to our employees on data privacy and security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 31 weeks(218 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

California State AGAug 12 · first · this page

New Hampshire State AG+5d

Pattern: first filing Aug 12 (CA), last Aug 17 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-193034
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 12, 2020
Raw hash: f57b6ac8fe1e353d05f20c1ff544b69ed04d0cfb17dd1b26d41b606c59316906

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityVoluntary Benefit Specialists, LLC.

Victim entityVoluntary Benefit Specialists, LLC.

Incidentdiscovered Jan 7, 2020

Stated responseTook steps to secure the employee’s email account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov