MalwareTechnologyRetail & ConsumerInformationRansomwareData ExfiltratedTargetedIdentity (basic)Financial accountFinancial credentialsMediumContained

Volusion

bd_67a3dd2f7493b68a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 8, 2019

Filed

Apr 20, 2020

To disclose

28 weeks

Affected

1,480state residents only

Linked

11 filings

Confidence

62%

Full breach record for Volusion →

Volusion, LLC notified Hawaii of a data incident where malware on its e-commerce platform exposed customer PII (names, addresses, credit card numbers, CVV) between Sept 7 and Oct 8, 2019. Volusion discovered the incident on Oct 8, 2019, removed the malware, notified the FBI, and engaged forensic experts. Volusion updated internal procedures and added safeguards.

J jump to incidentP pin to compareR raw source

Hawaii clock✓ HI CRA notice due28 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 31 days

discovery → filing · 28 weeks / 195 days

Sep 7, 2019

Begins

Oct 8, 2019

Discovered

Apr 20, 2020

Filed

vs. sector median

+17 wks slower

This filing is one of 11 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

Montana State AGbd_28a4ba033c090f472020-04-20Verified
Massachusetts State AGbd_4d5326538bcdcff12020-04-20Verified
Delaware State AGbd_6ac6f52a70d9c8c92020-04-20Verified
Indiana State AGbd_8b37e8965834db742020-04-20Verified

Show 6 more filings ↓up to 110d gap

California State AGbd_bb688789eb5f4fec2020-04-20Verified
Washington State AGbd_f7b3cba80f6e60b92020-04-20Verified
Oregon State AGbd_63436097b06950992020-04-21 · +1dVerified
South Carolina State AGbd_daa1bef32d1f2d232020-04-21 · +1dVerified
New Hampshire State AGbd_b433e999445bbb792020-04-22 · +2dVerified
Illinois State AGbd_8249301beb911ed82020-01-01 · +110dCandidate

Name: Volusion
norm: volusion
Domain: volusion.com

Name: Volusion
norm: volusion
Domain: volusion.com
Industry: TechnologyllmRetail & Consumerllm

Discovered: Oct 8, 2019
Breach occurred: Sep 7, 2019 – Oct 8, 2019
Undetected for: 31 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 1,480state-resident count only
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Unknown
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified the FBI
Initial access: phishing_link

During the incident: Took steps to secure the platform
Removed the malware
Notified the FBI
Began an investigation
Hired independent cybersecurity experts to assist with that investigation
Changes made: Updated its internal procedures based on the findings of the investigation
Added additional safeguards to minimize the chance that an incident like this could occur in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 weeks(195 days from discovery to filing)
Compliance flags: HI CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 11 states

View merged incident ↗

Illinois State AGJan 1 · first

Montana State AG+110d

Massachusetts State AG+110d

Delaware State AG+110d

Indiana State AG+110d

California State AG+110d

Washington State AG+110d

Hawaii State AG+110d · this page

Oregon State AG+111d

South Carolina State AG+111d

New Hampshire State AG+112d

Pattern: first filing Jan 1 (IL), last Apr 22 (NH) — a 112-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://web.archive.org/web/20211024101019id_/https://cca.hawaii.gov/ocp/files/2020/05/Volusion_LLC.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 20, 2020
Raw hash: 3d09b8a331d94c09c578e6ff594ef9edcddd1c867fb36a6674d8bf4798a0eb5e

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityVolusion

Victim entityVolusion

Incidentdiscovered Oct 8, 2019

Stated responseTook steps to secure the platform

ComplianceHI CRA notice due

Extraction provenanceno artifact recorded

Source provenanceweb.archive.org