Social EngineeringFinancial ServicesFinancePhishingStolen CredentialsCustomer Data InvolvedTargetedAuthenticationBiometricFinancial accountHealth (basic)Identity (basic)Government IDPHIMediumContained

Issaquah Financial

bd_679942ae0e880139 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 3, 2024

Filed

Mar 21, 2025

To disclose

24 weeks

Affected

795state residents only

Confidence

70%

Full breach record for Issaquah Financial →

Issaquah Financial d/b/a Highlands Insurance & Retirement Solutions LLC notified Washington AG of a phishing incident affecting 795 residents. Unauthorized access to an employee email account occurred Sept 30-Oct 3, 2024. Data potentially exposed included names, DOBs, SSNs, driver's licenses, financial/health info, and biometrics. Notices mailed March 21, 2025.

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Washington clock✗ WA AG >90d24 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 3 days

discovery → filing · 24 weeks / 169 days

Sep 30, 2024

Begins

Oct 3, 2024

Discovered

Mar 21, 2025

Filed

vs. sector median

+16 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed795 affectedView incident

Name: Issaquah Financial
norm: issaquah financial
Industry: Finance

Name: Issaquah Financial
norm: issaquah financial
Industry: Finance
Also named: Issaquah Financialdba oflegal entity
for Highlands Insurance & Retirement Solutions LLCdba oftrade name
Industry: Financial Servicesllm

Discovered: Oct 3, 2024
Breach occurred: Sep 30, 2024 – Oct 3, 2024
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 21, 2025
Affected individuals: 795state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)AuthenticationBiometric
Data elements: NameSocial Security numberDriver's licence numberFinancial account numberDate of birthUnique private keyPassport numberMedical informationBiometric data
WA-stated cause: Cyberattack
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found while ongoingContained same day
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: External
Regulator citations: Providing written notice of this incident to other relevant state regulators
Initial access: phishing_link

During the incident: Disabled the account
Revoked active sessions
Reset the account’s credentials
Launched an investigation with the assistance of third-party cybersecurity and data privacy specialists
Conducted a comprehensive and time-intensive review of the email account’s contents with the assistance of third-party specialists
Providing access to complimentary credit monitoring services for twelve (12) months, through Epiq, to individuals whose personal information was potentially affected by this incident
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Providing individuals with information on how to place a fraud alert and security freeze on one’s credit file
Providing written notice of this incident to other relevant state regulators
Changes made: Reviewing existing security policies
Implemented additional cybersecurity measures to further protect against similar events moving forward
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 24 weeks(169 days from discovery to filing)
Compliance flags: WA AG >90d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachA32774.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 21, 2025
Raw hash: e1a9d65c958264e5a764ec9b1f25b827161bb57b07c41c19bc63d3c63fd33008

Reporting entityIssaquah Financial

Victim entityIssaquah Financial

Incidentdiscovered Oct 3, 2024

Stated responseDisabled the account

ComplianceWA AG >90d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com