HackingFinancial ServicesFinanceVulnerability ExploitZero-DayData ExfiltratedSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Government IDMediumContained

Community Trust Bank, Inc.

bd_678527d342a193fb · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 9, 2023

Filed

Sep 15, 2023

To disclose

5 weeks

Affected

6state residents only

Linked

2 filings

Confidence

66%

Full breach record for Community Trust Bank, Inc. →

Community Trust Bank, Inc. (CTBI) notified the NH AG of a data incident involving its service provider FIS and third-party vendor Progress Software's MOVEit Transfer. An unauthorized party exploited a zero-day vulnerability to access files containing customer PII (names, SSNs, etc.) on May 29-30, 2023. FIS discovered the breach on August 9, 2023. 6 NH residents are affected. Notifications and credit monitoring were offered.

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Incident timeline

undetected · 72 days

discovery → filing · 5 weeks / 37 days

May 29, 2023

Begins

Aug 9, 2023

Discovered

Sep 15, 2023

Filed

vs. sector median

3 wks faster

This filing is one of 2 about the same incident.View merged incident

Part of Progress Software Corporation supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Maine State AGbd_3f94dfb292e987752023-09-08 · +7dCandidate

Name: FIDELITY NATIONAL INFORMATION SERVICES, INC.
norm: fidelity national information
Domain: fisglobal.com

Name: Community Trust Bank, Inc.
norm: community trust bank
Industry: Financial Servicesllm

Discovered: Aug 9, 2023
Breach occurred: May 29, 2023 – May 30, 2023
Undetected for: 72 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 8, 2023
Affected individuals: 6state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified State of New Hampshire Office of the Attorney General
Initial access: exploit_public_facing

During the incident: FIS immediately ceased using MOVEit Transfer and disabled it in its system
FIS successfully deployed patches on all instances of the MOVEit Transfer applications
FIS immediately launched an investigation with the assistance of cyber experts
FIS notified law enforcement
FIS notified CTBI of this discovery on August 9, 2023
CTBI is sending notifications by mail to the affected individuals
FIS and CTBI are offering credit monitoring to affected customers
Changes made: FIS will continue to carefully evaluate the cybersecurity posture of third-party file transfer tools
FIS is taking steps to further secure its use of all third-party transfer tools
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(37 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Maine State AGSep 8 · first

New Hampshire State AG+7d · this page

Pattern: first filing Sep 8 (ME), last Sep 15 (NH) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/fidelity-national-information-services-community-trust-bank-20230915.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 15, 2023
Raw hash: bd74132a1e6553a8c9aed38ec4c8b6750cab8029791380e2c246d203361fd7a6

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityFIDELITY NATIONAL INFORMATION SERVICES, INC.

Victim entityCommunity Trust Bank, Inc.

Incidentdiscovered Aug 9, 2023

Stated responseFIS immediately ceased using MOVEit Transfer and disabled it in its system

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov