Social EngineeringTransportation & LogisticsTransportationPhishingStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDHealth (basic)MediumContained

American Airlines Group Inc.

bd_66e01e4a3db3e2ac · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 5, 2022

Filed

Sep 19, 2022

To disclose

11 weeks

Affected

8state residents only

Linked

4 filings

Confidence

66%

Full breach record for American Airlines Group Inc. →6 incidents on file

American Airlines, Inc. notified the NH Attorney General of a phishing incident affecting approximately 8 NH residents. Unauthorized actors compromised employee email accounts to send phishing emails and potentially accessed mailbox contents containing PII (SSN, DOB, driver's license) and limited medical info. Notices sent Sept 16, 2022, offering 2 years of Experian IdentityWorks.

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Incident timeline

discovery → filing · 11 weeks / 76 days

Jul 5, 2022

Begins

Jul 5, 2022

Discovered

Sep 19, 2022

Filed

This filing is one of 4 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Maine State AGbd_6eea176705b48fcb2022-09-16 · +3dCandidate
Montana State AGbd_9384cc6b705d15da2022-09-16 · +3dCandidate
Indiana State AGbd_e8cfc9a8685c40b32022-09-16 · +3dVerified

Name: Norton Rose Fulbright US LLP
norm: norton rose fulbright us

Name: American Airlines Group Inc.
norm: american airlines
Domain: aa.com
Industry: Transportation & Logisticsllm

Discovered: Jul 5, 2022
Breach occurred: Jul 5, 2022
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 16, 2022
Affected individuals: 8state-resident count only
Data types: Identity (basic)Government IDHealth (basic)
Data elements: Social Security numberDate of birthMedical information
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Filed Legal Notice of Information Security Incident with the Office of the New Hampshire Attorney General
Initial access: phishing_link

During the incident: Secured the applicable email accounts
Engaged a third party cybersecurity forensic firm to conduct a forensic investigation
Conducted an extensive eDiscovery exercise
Engaged Experian to help identify individuals
Providing notice to impacted individuals
Offering a complimentary two-year membership of Experian’s IdentityWorks
Changes made: Implementing additional safeguards to prevent a similar incident from occurring in the future
Implementing additional technical safeguards
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(76 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Maine State AGSep 16 · first

Montana State AGSep 16 · first

Indiana State AGSep 16 · first

New Hampshire State AG+3d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/american-envoy-piedmont-20220919.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 19, 2022
Raw hash: 67c36c693a5bdd312ed36dbd9036a8347b7a7b5e752131e595be2692e8be7f84

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityNorton Rose Fulbright US LLP

Victim entityAmerican Airlines Group Inc.

Incidentdiscovered Jul 5, 2022

Stated responseSecured the applicable email accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov