PhysicalHealthcareProfessional ServicesHealthcareTheftCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)PHIHealth (basic)LowActive

Child and Family Services of New Hampshire

bd_6570fdcc71d0f583 · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 19, 2013

Filed

Apr 22, 2013

To disclose

5 weeks

Affected

Not disclosed

Confidence

64%

Full breach record for Child and Family Services of New Hampshire →

Child and Family Services of New Hampshire (CFS) reported the theft of 23 client files from its Manchester office between March 15-18, 2013. Files contained names, addresses, DOBs, Medicaid numbers, and health information. CFS discovered the theft on March 19, 2013, notified police, and began notifying affected residents in April 2013. The identity of the thief remains unknown.

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Incident timeline

undetected · 4 days

discovery → filing · 5 weeks / 34 days

Mar 15, 2013

Begins

Mar 19, 2013

Discovered

Apr 22, 2013

Filed

vs. sector median

6 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: Child and Family Services of New Hampshire
norm: child and family services of new hampshire

Name: Child and Family Services of New Hampshire
norm: child and family services of new hampshire
Industry: HealthcarellmProfessional Servicesllm

Discovered: Mar 19, 2013
Breach occurred: Mar 15, 2013 – Mar 18, 2013
Undetected for: 4 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 11, 2013
Affected individuals: Not disclosed
Data types: Identity (basic)PHIHealth (basic)
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Threat actor: External
Regulator citations: Notified the New Hampshire Department of Health and Human ServicesWill notify the federal Department of Health and Human ServicesFiled a report with the Manchester Police Department

During the incident: Reviewed security tapes and information recorded on our restricted access entry system
Notified and filed a report with the Manchester Police Department
Spoke with impacted individuals by telephone
Provided written notice to affected New Hampshire residents
Notified the New Hampshire Department of Health and Human Services
Retained data security professionals to assist in improving policies and procedures
Changes made: Implemented remedial measures to protect clients and avoid potential future breaches
Bolstering training
Further restricting access to records and facilities
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(34 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/child-family-services-20130422.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 22, 2013
Raw hash: f721317650d64a3a2a8a421d2c24bae35c58604ce3f24e2d6fb8ee255a312a6e

Reporting entityChild and Family Services of New Hampshire

Victim entityChild and Family Services of New Hampshire

Incidentdiscovered Mar 19, 2013

Stated responseReviewed security tapes and information recorded on our restricted access entry system

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov