HackingHospitalityHospitalityStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedFinancial accountIdentity (basic)LowContained

Woodside Hotels and Resorts

bd_65610cdcd7c502f5 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Jul 25, 2017

To disclose

7 weeks

Affected

9state residents only

Linked

4 filings

Confidence

66%

Full breach record for Woodside Hotels and Resorts →

Woodside Hotels and Resorts notified the NH AG of a third-party data breach involving its reservation provider, Sabre/SynXis. An unauthorized party accessed Sabre's systems between Aug 2016 and Mar 2017, viewing payment card info and guest PII for 9 NH residents. Sabre engaged forensic investigators and enhanced security.

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Incident timeline

undetected · 300 days

discovery → filing · 7 weeks / 49 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Jul 25, 2017

Filed

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Montana State AGbd_58b0a23c98c66b0f2017-07-25Candidate
California State AGbd_692696f7bcb34fa02017-07-26 · +1dVerified
Massachusetts State AGbd_fb6cbda1ec5e703f2017-07-31 · +6dVerified

Name: Woodside Hotels and Resorts
norm: woodside hotels and resorts

Name: Woodside Hotels and Resorts
norm: woodside hotels and resorts
Industry: Hospitalityllm

Discovered: Jun 6, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 300 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 9, 2017
Affected individuals: 9state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General Consumer Protection & Antitrust Bureau
Third party: via Sabre/SynXis
Initial access: valid_credentials

During the incident: Engaged an outside forensic investigation firm to assist them in investigating and remediating the situation
Enhanced the security around its access credentials and the monitoring of system activity
Notified law enforcement and the payment card brands
Notifying potentially affected individuals via written letter
Changes made: Enhanced the security around access credentials
Enhanced the monitoring of system activity to further detect and prevent unauthorized access
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(49 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Montana State AGJul 25 · first

New Hampshire State AGJul 25 · first · this page

California State AG+1d

Massachusetts State AG+6d

Pattern: first filing Jul 25 (MT), last Jul 31 (MA) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sabre-synxis-woodside-20170725.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 25, 2017
Raw hash: 99173c75da4c6f1f81940d31c35995c9ad689a93055afc9717d3f44d9d8cb0c5

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityWoodside Hotels and Resorts

Victim entityWoodside Hotels and Resorts

Incidentdiscovered Jun 6, 2017

Stated responseEngaged an outside forensic investigation firm to assist them in investigating and remediating the situation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov