COLORADOMisuseHealthcareHealthcarePrivilege AbuseBusiness Associate (HIPAA)Customer Data InvolvedPHIHealth (basic)Identity (basic)Government IDHighContained

TTEC Healthcare Solutions

bd_61005cb63d88e261 · schema v1 · pii pii-v1

Severity

High

Discovered

—

Filed

Aug 30, 2023

To disclose

—

Affected

2,953

Confidence

68%

Full breach record for TTEC Healthcare Solutions →3 incidents on file

TTEC Healthcare Solutions reported to HHS on 2023-08-30 a Unauthorized Access/Disclosure affecting 2953 individuals. Breached information located on Network Server. An employee impermissibly shared PHI including SSNs and driver's license numbers.

J jump to incidentP pin to compareR raw source

HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Aug 30, 2023

Filed

No interval is drawn: no breach start or discovery date is on record for this filing.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2,953 affectedView incident

Name: TTEC Healthcare Solutions
norm: ttec healthcare
Industry: Health Care Services

Name: TTEC Healthcare Solutions
norm: ttec healthcare
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 2,953nationwide
Data types: PHIHealth (basic)Identity (basic)Government ID
HHS breach type: Unauthorized access or disclosure
Where the data lived: Network server
Covered-entity type: Business associate
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: Internal
Regulator citations: Notified HHS
Third party: via TTEC Healthcare Solutionsbusiness associate
Initial access: insider_action

During the incident: Provided complimentary credit monitoring services
Implemented additional administrative and technical safeguards to better protect PHI
Changes made: Implemented additional administrative and technical safeguards to better protect PHI
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Aug 30, 2023
Raw hash: ffc0ca94234719c00f3193af6ce237be4211b0fef15ec1b82aed10463906894b

AI-assisted summary above. The structured extract on this page was generated from the document below. Inspect the source to verify or correct any field.

text/html1.5 KB

Download View at source

Reporting entityTTEC Healthcare Solutions

Victim entityTTEC Healthcare Solutions

IncidentUnauthorized Access

Stated responseProvided complimentary credit monitoring services

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing