HackingHealthcareHealthcareStolen CredentialsData ExfiltratedTargetedGovernment IDIdentity (basic)PHIHealth (basic)MediumContained

20/20 Hearing Care Network, Inc.

bd_60658a4547e3cb8e · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 11, 2021

Filed

May 28, 2021

To disclose

20 weeks

Affected

102state residents only

Confidence

64%

20/20 Hearing Care Network, Inc. notified members of a security incident on January 11, 2021, where an unknown person accessed their system and deleted files. Personal information including SSNs, DOBs, and PHI may have been viewed. The FBI is investigating. The company reset passwords and offered credit monitoring.

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Incident timeline

discovery → filing · 20 weeks / 137 days

Jan 11, 2021

Begins

Jan 11, 2021

Discovered

May 28, 2021

Filed

vs. sector median

+7 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed102 affectedView incident

Name: 20/20 Hearing Care Network, Inc.
norm: 20/20 hearing care network

Name: 20/20 Hearing Care Network, Inc.
norm: 20/20 hearing care network
Industry: Healthcarellm

Discovered: Jan 11, 2021
Breach occurred: Jan 11, 2021
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 21, 2021
Affected individuals: 102state-resident count only
Data types: Government IDIdentity (basic)PHIHealth (basic)
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: External
Regulator citations: Notified the FBI.
Initial access: valid_credentials

During the incident: Looked into what caused this incident to occur.
Resetting passwords.
Telling the FBI about the problem.
Sending letters to everyone whose information may be involved.
Reviewed and started making our policies and procedures stronger.
Changes made: Reviewed and started making our policies and procedures stronger.
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 weeks(137 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/Eye-care-notif.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 28, 2021
Raw hash: 1fb5e00407e2628f8f2520f3298fb8b860c5447539d01fdae7b6815190da8a36

Reporting entity20/20 Hearing Care Network, Inc.

Victim entity20/20 Hearing Care Network, Inc.

Incidentdiscovered Jan 11, 2021

Stated responseLooked into what caused this incident to occur.

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov