HackingRetail & ConsumerRetailStolen CredentialsData ExfiltratedPIIIdentity (basic)LowContained

Charmant

bd_5f4750f7543feab7 · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 30, 2023

Filed

Nov 29, 2023

To disclose

4 weeks

Affected

2state residents only

Linked

4 filings

Confidence

65%

Full breach record for Charmant →

Charmant USA notified affected individuals in Montana and Rhode Island of unauthorized network access between Sept 20-24, 2023. The attacker exfiltrated files containing names and other PII. Charmant reported the incident to the FBI, enhanced network security, and provided one year of Kroll identity monitoring services.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 40 days

discovery → filing · 4 weeks / 30 days

Sep 20, 2023

Begins

Oct 30, 2023

Discovered

Nov 29, 2023

Filed

vs. sector median

4 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Ransomware claims (1)

Leak Siteplaybd_b1e529abcc15db652023-10-04 · +55dVerified by operator

Regulatory filings (2) · sorted by filing gap

New Hampshire State AGbd_1edfaa86e98890bb2023-11-29Verified
Massachusetts State AGbd_320738bd949fd2e12023-11-29Verified by operator

Name: Charmant
norm: charmant
Domain: charmant.com

Name: Charmant
norm: charmant
Domain: charmant.com
Industry: Retail & Consumerllm

Discovered: Oct 30, 2023
Breach occurred: Sep 20, 2023 – Sep 24, 2023
Undetected for: 40 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 2state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Reported the incident to the FBI
Initial access: valid_credentials

During the incident: Reported the incident to the FBI
Arranged for you to receive a complimentary, one-year membership of identity monitoring services through Kroll
Changes made: Implemented additional measures to enhance the security of our network
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(30 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGNov 29 · first

Massachusetts State AGNov 29 · first

Montana State AGNov 29 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-893.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 29, 2023
Raw hash: 273f3b080c55ab9ce89cdf0815d4dce6a1b0ead5291e13d28ab0b57301e26be4

Linked disclosures

Ransomware claims (1)

Regulatory filings (2) · sorted by filing gap

Reporting entityCharmant

Victim entityCharmant

Incidentdiscovered Oct 30, 2023

Stated responseReported the incident to the FBI

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov