MisuseFinancial ServicesFinanceData MishandlingCustomer Data InvolvedIdentity (basic)Government IDMediumResolved

AMERIPRISE FINANCIAL, INC.

bd_5ea254408720bba6 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 3, 2022

Filed

Jan 28, 2022

To disclose

25 days

Affected

1state residents only

Confidence

65%

Full breach record for AMERIPRISE FINANCIAL, INC. →75 incidents on file

Ameriprise Financial Services, LLC notified Montana clients of a data breach on Jan 28, 2022. On Jan 3, 2022, an employee accidentally embedded a client's PII (name, SSN, DOB) into a presentation sent to another client. The error was detected by a DLP tool. Ameriprise offered one year of credit monitoring.

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Incident timeline

discovery → filing · 25 days

Jan 3, 2022

Begins

Jan 3, 2022

Discovered

Jan 28, 2022

Filed

vs. sector median

5 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: AMERIPRISE FINANCIAL, INC.
norm: ameriprise financial
Domain: ameriprise.com

Name: AMERIPRISE FINANCIAL, INC.
norm: ameriprise financial
Domain: ameriprise.com
Industry: Financial Servicesllm

Discovered: Jan 3, 2022
Breach occurred: Jan 3, 2022
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 28, 2022
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unknown
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: Internal
Initial access: insider_action

During the incident: Instructing our service associates to use extra caution when verifying callers
Confirm the signature on written requests related to your accounts
Providing you an opportunity to enroll in an independent credit monitoring program for one year at no expense to you
Contacted the recipient and they promptly deleted the email
Changes made: Instructing our service associates to use extra caution when verifying callers
Confirm the signature on written requests related to your accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 days(25 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-Notification-Letter-211.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 28, 2022
Raw hash: 561e5a300f5831ad337531e03daccc9148bf39488a22345f046f25f84fa8aed6

Reporting entityAMERIPRISE FINANCIAL, INC.

Victim entityAMERIPRISE FINANCIAL, INC.

Incidentdiscovered Jan 3, 2022

Stated responseInstructing our service associates to use extra caution when verifying callers

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov