Social EngineeringProfessional ServicesProfessional ServicesPhishingStolen CredentialsData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountHealth (basic)AuthenticationBiometricMediumContained

Urban Compass, Inc.

bd_5e4893a65de26839 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Apr 1, 2020

Filed

Jul 2, 2020

To disclose

13 weeks

Affected

18state residents only

Linked

5 filings

Confidence

66%

Full breach record for Urban Compass, Inc. →

Urban Compass, Inc. notified the NH Attorney General of a phishing incident affecting affiliated agents' Gmail accounts. Unauthorized access occurred between May 2019 and Jan 2020. Data exposed included names, SSNs, driver's licenses, passport numbers, financial account info, health/medical info, and credentials. 18 NH residents were notified in July 2020. Credit monitoring offered.

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Incident timeline

undetected · 313 days

discovery → filing · 13 weeks / 92 days

May 24, 2019

Begins

Apr 1, 2020

Discovered

Jul 2, 2020

Filed

vs. sector median

5 wks faster

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Massachusetts State AGbd_8f5def671a55839a2020-07-01 · +1dVerified
Indiana State AGbd_99b1fdd787f6f9b22020-07-01 · +1dVerified
Montana State AGbd_dbd54403ba7928852020-07-01 · +1dCandidate
California State AGbd_f4bc8132943317862020-07-01 · +1dVerified

Name: Urban Compass, Inc.
norm: urban compass

Name: Urban Compass, Inc.
norm: urban compass
Industry: Professional Servicesllm

Discovered: Apr 1, 2020
Breach occurred: May 24, 2019 – Jan 8, 2020
Undetected for: 313 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 1, 2020
Affected individuals: 18state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)AuthenticationBiometric
Data elements: Social Security numberMedical information
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Began an internal investigation
Hired a leading computer forensic firm to assist
Reviewed the emails and attachments in the Gmail accounts to identify individuals whose information may have been accessible
Mailed notification letters via United States Postal Service First-Class mail
Sent notification via email for individuals without a mailing address
Offered a complimentary one-year membership in credit monitoring and identity theft protection services from Experian
Changes made: Instituting additional security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 13 weeks(92 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Massachusetts State AGJul 1 · first

Indiana State AGJul 1 · first

Montana State AGJul 1 · first

California State AGJul 1 · first

New Hampshire State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/urban-compass-20200702.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 2, 2020
Raw hash: a33b779c181689f168d9bc52a6b996447bac1ae4412e5035fba03fdf7694ac6c

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityUrban Compass, Inc.

Victim entityUrban Compass, Inc.

Incidentdiscovered Apr 1, 2020

Stated responseBegan an internal investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov