HackingFinancial ServicesTechnologyFinanceStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedPIIIdentity (basic)Financial accountLowContained

IBERIABANK Mortgage (Technology Management Resources, Inc.)

bd_5e301b4b4a9110c3 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 3, 2020

Filed

Nov 9, 2020

To disclose

18 weeks

Affected

2state residents only

Confidence

65%

Full breach record for IBERIABANK Mortgage (Technology Management Resources, Inc.) →

Technology Management Resources, Inc. (TMR), a third-party lockbox service provider for IBERIABANK Mortgage, reported that a TMR employee account was compromised. The threat actor potentially viewed check images containing names, addresses, account numbers, and routing numbers between August 2018 and May 2020. TMR reset credentials and implemented firewall rules. IBERIABANK is offering 12 months of credit monitoring.

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Incident timeline

undetected · 698 days

discovery → filing · 18 weeks / 129 days

Aug 5, 2018

Begins

Jul 3, 2020

Discovered

Nov 9, 2020

Filed

vs. sector median

+10 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: IBERIABANK Mortgage, a division of First Horizon Bank
norm: ibera bank mortgage

Name: IBERIABANK Mortgage (Technology Management Resources, Inc.)
norm: iberiabank mortgage technology management resources
Industry: Financial ServicesllmTechnologyllm

Discovered: Jul 3, 2020
Breach occurred: Aug 5, 2018 – May 31, 2020
Undetected for: 698 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 2state-resident count only
Data types: PIIIdentity (basic)Financial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: TMR notified the FBI
Third party: via Technology Management Resources, Inc.
Initial access: valid_credentials

During the incident: Secured the compromised account
Began an investigation in consultation with external cybersecurity professionals
Notified the FBI
Offering complementary credit monitoring and identity theft protection through CyberScout for twelve (12) months
Reviewing all relevant business practices regarding the security of information maintained by TMR
Changes made: TMR credentials have been reset or deactivated
Implemented additional rules in their firewall to more tightly control the ability to access the iRemit website from other countries
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 weeks(129 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/iberaSamp.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 9, 2020
Raw hash: 4df2c91fc318006e1ffe07cf166423a315b6f570eec1ac59acc0c4401cf56aa3

Reporting entityIBERIABANK Mortgage, a division of First Horizon Bank

Victim entityIBERIABANK Mortgage (Technology Management Resources, Inc.)

Incidentdiscovered Jul 3, 2020

Stated responseSecured the compromised account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov