Social EngineeringRetail & ConsumerRetailPhishingStolen CredentialsMulti-Stage ChainCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDCredentialsHighActive

THE COCA-COLA COMPANY

bd_5df651134a5e6887 · schema v1 · pii pii-v1

Severity

High

Discovered

Sep 30, 2017

Filed

Jan 19, 2018

To disclose

16 weeks

Affected

2,181

Linked

2 filings

Confidence

66%

Full breach record for THE COCA-COLA COMPANY →3 incidents on file

The Coca-Cola Company notified the NH Attorney General of a phishing incident occurring July-Nov 2017. Unauthorized access to employee email accounts resulted in the compromise of PII (names, employee IDs, SSNs) for ~2,181 individuals, including 1 NH resident. Notifications sent Jan 22, 2018, with 1-year identity monitoring via Kroll. Investigation ongoing.

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Incident timeline

undetected · 91 days

discovery → filing · 16 weeks / 111 days

Jul 1, 2017

Begins

Sep 30, 2017

Discovered

Jan 19, 2018

Filed

vs. sector median

+8 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_36e6e6f79567ae352018-01-19Verified

Name: THE COCA-COLA COMPANY
norm: the coca cola
Domain: coca-colacompany.com

Name: THE COCA-COLA COMPANY
norm: the coca cola
Domain: coca-colacompany.com
Industry: Retail & Consumerllm

Discovered: Sep 30, 2017
Breach occurred: Jul 1, 2017 – Nov 30, 2017
Undetected for: 91 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 22, 2018
Affected individuals: 2,181state + nationwide
Data types: Identity (basic)Government IDCredentials
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified the relevant authorities
Initial access: phishing_link

During the incident: Took steps to determine whether any personally identifiable information ("PII") may have been accessed
Implemented enhanced security protocols to prevent any further unauthorized access
Changed the impacted users’ passwords
Provided notices to all of the individuals who clicked the link in the phishing e-mail
Continuing to conduct a forensic review of e-mail inboxes
Working with our software vendor to prevent more sophisticated attempts to access Coca-Cola accounts
Changes made: Secured the services of Kroll to provide identity monitoring for one year at no cost
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(111 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGJan 19 · first

New Hampshire State AGJan 19 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/coca-cola-20180119.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 19, 2018
Raw hash: fd59363ddc9f0f14abe5bc6160c5940e32ddad8518a659e1414ab24273e416f2

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityTHE COCA-COLA COMPANY

Victim entityTHE COCA-COLA COMPANY

Incidentdiscovered Sep 30, 2017

Stated responseTook steps to determine whether any personally identifiable information ("PII") may have been accessed

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov