HackingRetail & ConsumerRetailData MishandlingData ExfiltratedCustomer Data InvolvedGovernment IDIdentity (basic)MediumContained

Direct Travel, Inc.

bd_5da64defbb2a3aec · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Oct 18, 2021

To disclose

—

Affected

4state residents only

Linked

4 filings

Confidence

67%

Full breach record for Direct Travel, Inc. →

Direct Travel, Inc. notified the New Hampshire Attorney General of a data security incident involving its cloud-service-provider. On April 28, 2021, an unauthorized individual acquired some of Direct Travel's data. The incident affected 4 New Hampshire residents, exposing dates of birth and/or passport numbers. Direct Travel retained forensic experts, enhanced network security, increased password complexity, and offered 12 months of complimentary identity monitoring via TransUnion. Notification letters were mailed on October 18, 2021.

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Incident timeline

Apr 28, 2021

Begins

Oct 18, 2021

Filed

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Montana State AGbd_1fc29e5880d621022021-10-18Candidate
Maine State AGbd_871b7bbf367d18582021-10-18Verified
Massachusetts State AGbd_ef2766c60d3100aa2021-10-19 · +1dVerified

Name: Lewis Brisbois Bisgaard & Smith, PLLC
norm: lewis brisbois bisgaard smith

Name: Direct Travel, Inc.
norm: direct travel
Industry: Retail & Consumerllm

Discovered: —
Breach occurred: Apr 28, 2021
Materiality determined: —
Notification sent: Oct 18, 2021
Affected individuals: 4state-resident count only
Data types: Government IDIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain Compromise
Threat actor: External
Initial access: supply_chain

During the incident: Retained third-party experts to conduct a forensic investigation
Analyzed documents to identify those containing the personal information of any Direct Travel customers
Working with leading cybersecurity experts to enhance the security of its network
Increasing its password complexity requirements
Offering the potentially affected individuals Identity Monitoring services at no cost through Transunion
Changes made: Working with leading cybersecurity experts to enhance the security of its network
Increasing its password complexity requirements
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Montana State AGOct 18 · first

Maine State AGOct 18 · first

New Hampshire State AGOct 18 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/direct-travel-20211018.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 18, 2021
Raw hash: 765b768fde79b4daf5d9ef889c9d475fc3898be771327804b2384172072663c2

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityLewis Brisbois Bisgaard & Smith, PLLC

Victim entityDirect Travel, Inc.

IncidentThird-Party / Supply Chain

Stated responseRetained third-party experts to conduct a forensic investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov