HackingHospitalityTechnologyHospitalityStolen CredentialsCapture Stored DataSupply Chain (3P Vendor)Customer Data InvolvedData ExfiltratedFinancial accountIdentity (basic)LowContained

Hard Rock

bd_5d01891880c07bb8 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Jul 7, 2017

To disclose

4 weeks

Affected

23state residents only

Linked

4 filings

Confidence

64%

Full breach record for Hard Rock →

Sabre Hospitality Solutions, a third-party reservation system provider for Hard Rock Hotels & Casinos, experienced a security incident where unauthorized access to account credentials allowed theft of unencrypted payment card data (including CVVs) and guest PII (names, emails, addresses) from August 2016 to March 2017. Hard Rock notified 23 New Hampshire residents and the NH AG on July 7, 2017.

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Incident timeline

undetected · 300 days

discovery → filing · 4 weeks / 31 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Jul 7, 2017

Filed

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Montana State AGbd_06652d23cce90b7d2017-07-07Candidate
California State AGbd_0caa99fc6482b75e2017-07-07Verified
Massachusetts State AGbd_4d733d4a2c0688d22017-07-07Verified

Name: Hard Rock
norm: hard rock
Domain: hardrock.com

Name: Hard Rock
norm: hard rock
Domain: hardrock.com
Industry: HospitalityllmTechnologyllm

Discovered: Jun 6, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 300 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 5, 2017
Affected individuals: 23state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Submitted incident notification to New Hampshire Office of the Attorney General
Third party: via Sabre Hospitality Solutions
Initial access: valid_credentials

During the incident: Engaged a leading cybersecurity firm to support its investigation
Notified law enforcement
Notified payment card brands
Beg notifying individuals by U.S. Mail
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(31 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Montana State AGJul 7 · first

California State AGJul 7 · first

Massachusetts State AGJul 7 · first

New Hampshire State AGJul 7 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sabre-hospitality-hard-rock-20170707.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 7, 2017
Raw hash: 1e1d96c03c847fdfe67dc6462b9b7647d682c8c98d0ceabe7c00ab819d96e92f

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityHard Rock

Victim entityHard Rock

Incidentdiscovered Jun 6, 2017

Stated responseEngaged a leading cybersecurity firm to support its investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov