MalwareRetail & ConsumerRetailData ExfiltratedCustomer Data InvolvedFinancial accountPIILowActive

Jetro/Restaurant Depot

bd_5ba98d74ae976221 · schema v1 · pii pii-v1

Severity

Low

Discovered

Nov 9, 2011

Filed

Nov 23, 2011

To disclose

14 days

Affected

229state residents only

Linked

2 filings

Confidence

66%

Full breach record for Jetro/Restaurant Depot →2 incidents on file

Jetro/Restaurant Depot notified NH AG that malware in its card processing system stole credit/debit card data (numbers, expiration, verification codes) for ~229 NH residents between Sept 21 and Nov 18, 2011. Discovered Nov 9, 2011. Forensic firm Trustwave engaged. Notifications sent Nov 28, 2011.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 49 days

discovery → filing · 14 days

Sep 21, 2011

Begins

Nov 9, 2011

Discovered

Nov 23, 2011

Filed

vs. sector median

6 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_6db98d7aaf61a3122011-11-28 · +5dVerified

Name: Jetro/Restaurant Depot
norm: jetro restaurant depot

Name: Jetro/Restaurant Depot
norm: jetro restaurant depot
Industry: Retail & Consumerllm

Discovered: Nov 9, 2011
Breach occurred: Sep 21, 2011 – Nov 18, 2011
Undetected for: 49 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 28, 2011
Affected individuals: 229state-resident count only
Data types: Financial accountPII
Attack vector: Unknown
MITRE ATT&CK: T1041 Exfiltration Over C2 ChannelT1071 Application Layer Protocol
Threat actor: ExternalFinancial
Regulator citations: Provided notice to the New Hampshire Office of Attorney General
Initial access: external_remote_services

During the incident: Hired Trustwave, a leading computer forensic firm, to investigate
Identified the malware and blocked the mechanisms by which the thieves exported card information
Reviewed safeguards and made appropriate changes to improve security measures
Notified all major card brands
Contracted with ID Experts to provide counseling and recovery services
Changes made: Blocked mechanisms by which thieves exported card information
Made appropriate changes to improve security measures to protect card information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 days(14 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGNov 23 · first · this page

Massachusetts State AG+5d

Pattern: first filing Nov 23 (NH), last Nov 28 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/jetro-20111123.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 23, 2011
Raw hash: 1173da2a4baf03123c610d10de4466f1d1377f293e9348bd81660c9340ec0ed0

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityJetro/Restaurant Depot

Victim entityJetro/Restaurant Depot

Incidentdiscovered Nov 9, 2011

Stated responseHired Trustwave, a leading computer forensic firm, to investigate

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov