HackingRetail & ConsumerTechnologyRetailCustomer Data InvolvedPCIFinancial accountMediumContained

Crago, Inc

bd_5b981c443cc8aaf1 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 5, 2024

Filed

Jan 30, 2024

To disclose

25 days

Affected · nationwide

3,15924 in this filing

Linked

5 filings

Confidence

65%

Full breach record for Crago, Inc →

Crago, Inc. d/b/a PrintingCenterUSA reported a data security incident where an unauthorized third party captured credit card information from its website between September 27, 2023, and November 23, 2023. The company discovered the incident on January 5, 2024. A total of 3,159 individuals were affected, including 24 New Hampshire residents. The company engaged its incident response team, notified law enforcement and credit card brands, and provided free credit monitoring services to affected individuals.

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Incident timeline

undetected · 100 days

discovery → filing · 25 days

Sep 27, 2023

Begins

Jan 5, 2024

Discovered

Jan 30, 2024

Filed

vs. sector median

4 wks faster

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Indiana State AGbd_aa19d615c18c06082024-01-31 · +1dVerified
Maine State AGbd_b9ecc7177e10b9e52024-01-31 · +1dCandidate
Massachusetts State AGbd_8ec0079895e1f9282024-02-01 · +2dVerified
Montana State AGbd_f2f868d305ec57e02024-02-01 · +2dVerified

Name: Crago, Inc
norm: crago

Name: Crago, Inc
norm: crago
Also named: Crago, Inc.dba oflegal entity
PrintingCenterUSAdba oftrade name
Industry: Retail & ConsumerllmTechnologyllm

Discovered: Jan 5, 2024
Breach occurred: Sep 27, 2023 – Nov 23, 2023
Undetected for: 100 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 31, 2024
Affected individuals: 3,159state + nationwide
Data types: PCIFinancial account
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1056 Input Capture
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Engaged incident response team
Notified credit card brands
Notified law enforcement
Stopped any unauthorized access
Engaged data security professionals and experts
Changes made: Provided access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit Score services at no charge
Provided assistance to help with any questions about the Matter
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 days(25 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

New Hampshire State AGJan 30 · first · this page

Indiana State AG+1d

Maine State AG+1d

Massachusetts State AG+2d

Montana State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/crago-dba-printingcenterusa-20240130.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 30, 2024
Raw hash: a45083238af5384d736330b4b58b82c37fce406af305e7fc40724f893bbb9136

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityCrago, Inc

Victim entityCrago, Inc

Incidentdiscovered Jan 5, 2024

Stated responseEngaged incident response team

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov