HackingRetail & ConsumerTechnologyRetailStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancialMediumContained

Whole Foods Market Services, Inc.

bd_596be787b0da5d4b · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 20, 2017

Filed

Aug 22, 2017

To disclose

5 weeks

Affected

4state residents only

Confidence

66%

Full breach record for Whole Foods Market Services, Inc. →5 incidents on file

TALX Corporation, a subsidiary of Equifax, filed a supplemental notice with the New Hampshire Attorney General regarding unauthorized access to Whole Foods Market employees' online payroll portal accounts. The incident involved unauthorized access between April 18, 2016, and July 17, 2017, affecting 4 New Hampshire residents. Data accessed included W-2 forms (SSN, earnings) and personal details. TALX notified law enforcement and the IRS, implemented enhanced fraud monitoring, and offered identity protection services.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 93 days

discovery → filing · 5 weeks / 33 days

Apr 18, 2017

Begins

Jul 20, 2017

Discovered

Aug 22, 2017

Filed

vs. sector median

3 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed4 affectedView incident

Name: TALX
norm: talx

Name: Whole Foods Market Services, Inc.
norm: whole foods market
Industry: Retail & ConsumerllmTechnologyllm

Discovered: Jul 20, 2017
Breach occurred: Apr 18, 2017 – Jul 17, 2017
Undetected for: 93 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 22, 2017
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government IDFinancial
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified federal law enforcement, the Internal Revenue Service (“IRS”), and state tax authorities
Initial access: valid_credentials

During the incident: Notified federal law enforcement, the Internal Revenue Service (“IRS”), and state tax authorities
Disabled authentication by personal questions
Reset PIN to the original default PIN assigned by Whole Foods
Removed unverified contact information (email addresses and phone numbers) associated with your account
Added valid contact information from Whole Foods, where available, for the purpose of resetting your PIN
Offered two years of ID Patrol identity protection service free of charge
Changes made: Implemented additional security measures, including enhanced fraud monitoring
Disabled authentication by personal questions
Reset PIN to the original default PIN assigned by Whole Foods
Removed unverified contact information (email addresses and phone numbers) associated with your account
Added valid contact information from Whole Foods, where available, for the purpose of resetting your PIN
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(33 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/talx-whole-foods-20170822.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 22, 2017
Raw hash: 6b573df4ac849fd1d0c439d46ea386558181d6a5719ee67386d726bca03a8568

Reporting entityTALX

Victim entityWhole Foods Market Services, Inc.

Incidentdiscovered Jul 20, 2017

Stated responseNotified federal law enforcement, the Internal Revenue Service (“IRS”), and state tax authorities

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov