HackingTechnologyInformationStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancial accountCredentialsMediumContained

SalonBiz

bd_588312311101194e · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 29, 2020

Filed

Sep 9, 2020

To disclose

15 weeks

Affected

5state residents only

Linked

3 filings

Confidence

67%

Full breach record for SalonBiz →

SalonBiz notified the NH AG of a data incident affecting 5 NH residents. Unauthorized access to one employee email account occurred on May 29, 2020. Data included names, addresses, DOBs, driver's licenses, credentials, and payment info. SalonBiz engaged forensic investigators, reported to the FBI, and offered credit monitoring.

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Incident timeline

discovery → filing · 15 weeks / 103 days

May 29, 2020

Discovered

Sep 9, 2020

Filed

vs. sector median

4 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_06e5299f8eb07fa72020-09-09Verified
Indiana State AGbd_fd92acc618ba4add2020-09-09Verified

Name: Lewis Brisbois Bisgaard & Smith, PLLC
norm: lewis brisbois bisgaard smith

Name: SalonBiz
norm: salonbiz
Domain: central-app.salonbiz.com
Industry: Technologyllm

Discovered: May 29, 2020
Materiality determined: —
Notification sent: Sep 9, 2020
Affected individuals: 5state-resident count only
Data types: Identity (basic)Government IDFinancial accountCredentials
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified the New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Took steps to secure the account
Launched an investigation with the assistance of a leading, independent forensics firm
Engaged a document review vendor to conduct a review of the contents of the impacted email account
Reported this matter to the Federal Bureau of Investigation (FBI) for further investigation
Offering notified individuals complimentary credit monitoring and identity theft restoration services through ID Experts
Changes made: Took steps to enhance the security of our email environment in order to minimize the likelihood of similar incidents occurring in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 weeks(103 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGSep 9 · first

Indiana State AGSep 9 · first

New Hampshire State AGSep 9 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/salonbiz-20200909.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 9, 2020
Raw hash: 61052175f6bdc20800c8115046caf455439c911227cb4a17e6110fb991455006

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityLewis Brisbois Bisgaard & Smith, PLLC

Victim entitySalonBiz

Incidentdiscovered May 29, 2020

Stated responseTook steps to secure the account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov