TENNESSEEHackingHealthcareHealthcarePhishingData ExfiltratedCustomer Data InvolvedPHIHealth (basic)Identity (basic)MediumResolved

Monroe Operations, LLC

bd_58064c72c6e74804 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 20, 2018

Filed

Aug 17, 2018

To disclose

8 weeks

Affected

1,165

Confidence

67%

Full breach record for Monroe Operations, LLC →

Monroe Operations, LLC d/b/a Newport Academy and Center for Families reported to HHS on 2018-08-17 a Hacking/IT Incident affecting 1165 individuals. Breached information located on Email. An employee's account was phished on 2018-02-22, leading to unauthorized access and exfiltration of PHI including demographic and health insurance data.

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HIPAA clock✓ HHS report on time8 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 118 days

discovery → filing · 8 weeks / 58 days

Feb 22, 2018

Begins

Jun 20, 2018

Discovered

Aug 17, 2018

Filed

vs. sector median

4 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1,165 affectedView incident

Name: Monroe Operations, LLC
norm: monroe operations
Industry: Health Care Services

Name: Monroe Operations, LLC
norm: monroe operations
Industry: Health Care Services
Also named: Monroe Operations, LLCdba oflegal entity
Newport Academy and Center for Familiesdba oftrade name
Industry: Healthcaresource default

Discovered: Jun 20, 2018
Breach occurred: Feb 22, 2018
Undetected for: 118 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 1,165nationwide
Data types: PHIHealth (basic)Identity (basic)
HHS breach type: Hacking / IT incident
Where the data lived: Email
Covered-entity type: Healthcare provider
Attack vector: Unauthorized Access
MITRE ATT&CK: T1566.002 Spearphishing LinkT1114 Email Collection
Threat actor: External
Regulator citations: provided breach notification to HHSOCR provided technical assistance on automating review of the CE's computer system and the importance of regular HIPAA trainingOCR obtained assurance that the CE implemented the corrective actions listed above
Initial access: phishing_link

During the incident: Terminated the forwarding rule
Changed the email account password
Provided breach notification to HHS and the affected individuals
Adopted, revised, and implemented Security Rule and Breach Notification policies and procedures
Performed a risk analysis
Implemented a safeguard requiring employees to update their passwords regularly
Assigned a staff member the responsibility for ensuring employee participation in HIPAA training
Changes made: Adopted, revised, and implemented Security Rule and Breach Notification policies and procedures
Performed a risk analysis
Implemented a safeguard requiring employees to update their passwords regularly
Assigned a staff member the responsibility for ensuring employee participation in HIPAA training
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(58 days from discovery to filing)
Compliance flags: HHS report on timeHHS notified
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: Jun 20, 2018
→ Notified: not extracted
— 60 days HHS report on time
HIPAA
Discovered: Jun 20, 2018
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: Jun 20, 2018 → Notified: not extracted	—	60 days	HHS report on time
HIPAA	Discovered: Jun 20, 2018 → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Aug 17, 2018
Raw hash: 7bbeec4137d33ec39d2404c59467e637fac8cba076a5aba8a33920fa47fe524b

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Reporting entityMonroe Operations, LLC

Victim entityMonroe Operations, LLC

Incidentdiscovered Jun 20, 2018

Stated responseTerminated the forwarding rule

ComplianceHHS report on time

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing