MalwareRetail & ConsumerRetailRansomwareData ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountLowContained

Defender Industries, Inc.

bd_56f9c65ca0717502 · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 15, 2021

Filed

May 21, 2021

To disclose

5 weeks

Affected

371state residents only

Linked

8 filings

Confidence

66%

Full breach record for Defender Industries, Inc. →

Defender Industries, Inc. notified the New Hampshire Attorney General of a malware incident on its e-commerce platform discovered on April 15, 2021. The incident potentially affected approximately 371 New Hampshire residents, exposing names, addresses, email addresses, and payment card information for online orders placed between November 22, 2020, and April 15, 2021. Defender engaged forensic investigators, notified card brands and law enforcement, and sent notification letters to affected individuals on May 21, 2021.

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Incident timeline

undetected · 144 days

discovery → filing · 5 weeks / 36 days

Nov 22, 2020

Begins

Apr 15, 2021

Discovered

May 21, 2021

Filed

vs. sector median

2 wks faster

This filing is one of 8 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

Washington State AGbd_05336ce08009dd0e2021-05-21Candidate
California State AGbd_07b78ef6630e17812021-05-21Verified
Massachusetts State AGbd_4b8e6b7ff73b80a22021-05-21Verified
Maine State AGbd_5da7cde3eed0a1042021-05-21Verified

Show 3 more filings ↓

Oregon State AGbd_66e60fbeb06f3d272021-05-21Verified
Indiana State AGbd_b372b5fed247e8542021-05-21Verified
Montana State AGbd_bb10e123cde7438b2021-05-21Verified by operator

Name: Defender Industries, Inc.
norm: defender industries

Name: Defender Industries, Inc.
norm: defender industries
Industry: Retail & Consumerllm

Discovered: Apr 15, 2021
Breach occurred: Nov 22, 2020 – Apr 15, 2021
Undetected for: 144 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 21, 2021
Affected individuals: 371state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General

During the incident: Took immediate steps to remove the malware from its e-commerce platform
Notified its merchant processor as well as Visa, Mastercard, and American Express
Launched an investigation and engaged a digital forensics firm
Notified the payment card brands and credit reporting agencies
Notified law enforcement about this criminal activity
Changes made: The problem with the online payment system has been resolved
Security measures for online ordering should prevent a similar incident from happening in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(36 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 8 states

View merged incident ↗

Washington State AGMay 21 · first

California State AGMay 21 · first

Massachusetts State AGMay 21 · first

Maine State AGMay 21 · first

Oregon State AGMay 21 · first

Indiana State AGMay 21 · first

Montana State AGMay 21 · first

New Hampshire State AGMay 21 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/defender-industries-20210521.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 21, 2021
Raw hash: 9af584aa91348a1995155f722fe97fa50626cbfb193f3e4b904e9e70c2393f76

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entityDefender Industries, Inc.

Victim entityDefender Industries, Inc.

Incidentdiscovered Apr 15, 2021

Stated responseTook immediate steps to remove the malware from its e-commerce platform

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov