AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedGovernment IDIdentity (basic)Financial accountEmploymentMediumResolved

Schwab Retirement Plan Services, Inc.

bd_56d1d55be5821b89 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 25, 2015

Filed

Oct 1, 2015

To disclose

5 weeks

Affected

Not disclosed

Confidence

65%

Full breach record for Schwab Retirement Plan Services, Inc. →2 incidents on file

Schwab Retirement Plan Services, Inc. accidentally emailed a spreadsheet containing sensitive personal information (SSN, name, address, DOB, employment status, account balance) to a participant in another retirement plan on August 25, 2015. The recipient immediately reported the error, and the email was deleted. The company offered one year of credit monitoring to affected individuals.

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Incident timeline

discovery → filing · 5 weeks / 37 days

Aug 25, 2015

Begins

Aug 25, 2015

Discovered

Oct 1, 2015

Filed

vs. sector median

3 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: Schwab Retirement Plan Services, Inc.
norm: schwab retirement plan

Name: Schwab Retirement Plan Services, Inc.
norm: schwab retirement plan
Industry: Financial Servicesllm

Discovered: Aug 25, 2015
Breach occurred: Aug 25, 2015
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Government IDIdentity (basic)Financial accountEmployment
Attack vector: Unknown

During the incident: Offering a complimentary one-year credit monitoring subscription from Equifax
Changes made: Evaluating other steps we can take to prevent such incidents in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(37 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-58080
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 1, 2015
Raw hash: fe5d818e7856ea0496182bd08829bc69a5ee2edfb9fea8a42186badccd5608c3

Reporting entitySchwab Retirement Plan Services, Inc.

Victim entitySchwab Retirement Plan Services, Inc.

Incidentdiscovered Aug 25, 2015

Stated responseOffering a complimentary one-year credit monitoring subscription from Equifax

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov