HackingTechnologyInformationCustomer Data InvolvedPIIIdentity (basic)LowContained

Cleo Communications US, LLC

bd_56c00b06bf2c8edf · schema v1 · pii pii-v1

Severity

Low

Discovered

Nov 12, 2022

Filed

Apr 17, 2023

To disclose

22 weeks

Affected

9state residents only

Linked

4 filings

Confidence

66%

Full breach record for Cleo Communications US, LLC →

Cleo Communications US, LLC reported unauthorized access to its systems between October 28 and November 13, 2022, discovered on November 12, 2022. An unknown actor accessed limited systems, potentially viewing/downloading files containing personal information (names). Nine New Hampshire residents were affected. Cleo engaged forensic specialists, notified law enforcement, implemented technical safeguards, and offered 24 months of credit monitoring via Experian.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 15 days

discovery → filing · 22 weeks / 156 days

Oct 28, 2022

Begins

Nov 12, 2022

Discovered

Apr 17, 2023

Filed

vs. sector median

+4 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Indiana State AGbd_339fa73df277be9d2023-04-14 · +3dVerified
Maine State AGbd_d56adc1077d1836d2023-04-14 · +3dCandidate
Massachusetts State AGbd_e70e683c135e4d082023-04-14 · +3dVerified

Name: Cleo Communications US, LLC
norm: cleo communications us

Name: Cleo Communications US, LLC
norm: cleo communications us
Industry: Technologyllm

Discovered: Nov 12, 2022
Breach occurred: Oct 28, 2022 – Nov 13, 2022
Undetected for: 15 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 14, 2023
Affected individuals: 9state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: External
Regulator citations: Notified federal law enforcement

During the incident: Took steps to secure its systems
Conducted an investigation with the assistance of third-party cybersecurity and digital forensic specialists
Promptly reported the event to federal law enforcement
Conducted a thorough review of the files to identify whether personal information was contained therein
Provided written notice of this event to potentially affected individuals
Implemented additional technical safeguards to reduce the risk of recurrence
Provided access to credit monitoring services for two (2) years, through Experian, to individuals whose personal information was potentially affected by this event, at no cost to these individuals
Established a dedicated assistance telephone line to address questions or concerns from notified individuals
Changes made: Reviewing and further enhancing these protections as part of our ongoing commitment to data security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 weeks(156 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Indiana State AGApr 14 · first

Maine State AGApr 14 · first

Massachusetts State AGApr 14 · first

New Hampshire State AG+3d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/cleo-communictions-us-20230417.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 17, 2023
Raw hash: 429f65fefc0699bd33f5c1f2c379ee7f6987dd8f92457b40d409081d7b31fa01

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityCleo Communications US, LLC

Victim entityCleo Communications US, LLC

Incidentdiscovered Nov 12, 2022

Stated responseTook steps to secure its systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov