HackingTransportation & LogisticsTransportationStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

RYDER SYSTEM, INC.

bd_56b78810368c5cc0 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Apr 1, 2019

Filed

Jun 6, 2019

To disclose

9 weeks

Affected

7state residents only

Confidence

66%

Full breach record for RYDER SYSTEM, INC. →3 incidents on file

Ryder System, Inc. notified the NH AG of unauthorized access to a Fidelity 401(k) administrator account. Access occurred March 21–April 17, 2019. Ryder learned of the incident in April 2019 and notified 7 NH residents. Affected data included names, SSNs, and 401(k) balances. Remediation included access security reviews and 24 months of Experian identity protection.

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Incident timeline

undetected · 11 days

discovery → filing · 9 weeks / 66 days

Mar 21, 2019

Begins

Apr 1, 2019

Discovered

Jun 6, 2019

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed7 affectedView incident

Name: RYDER SYSTEM, INC.
norm: ryder system

Name: RYDER SYSTEM, INC.
norm: ryder system
Industry: Transportation & Logisticsllm

Discovered: Apr 1, 2019
Breach occurred: Mar 21, 2019 – Apr 17, 2019
Undetected for: 11 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 28, 2019
Affected individuals: 7state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Department of Justice Attorney General’s Office
Initial access: valid_credentials

During the incident: Worked to determine the nature and scope of the access and ensure it was contained
Notified the residents
Recommended actions they can take to protect themselves, such as monitoring account statements, obtaining credit reports, and instituting a security freeze on their credit files
Made available 24 months of identity protection services from Experian, at no cost to the individual
Undertaking a review of its systems to help guard against a similar incident occurring in the future
Changes made: Reviewed its own user account access security measures to help prevent any recurrences of events like this in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(66 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/ryder-systems-20190606.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 6, 2019
Raw hash: 7e089aaf5b43ab6163681fa6fa28798bfac43b3f4d1f098134bc73c5323a3936

Reporting entityRYDER SYSTEM, INC.

Victim entityRYDER SYSTEM, INC.

Incidentdiscovered Apr 1, 2019

Stated responseWorked to determine the nature and scope of the access and ensure it was contained

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov