CONNECTICUTSocial EngineeringHealthcareFinancial ServicesHealthcarePhishingStolen CredentialsBusiness Associate (HIPAA)Customer Data InvolvedData ExfiltratedMulti-Stage ChainPHIIdentity (basic)Government IDHealth (basic)HighResolved

United HealthCare Services, Inc.

bd_55de07364a690480 · schema v1 · pii pii-v1

Severity

High

Discovered

—

Filed

Dec 8, 2023

To disclose

—

Affected

4,264

Linked

2 filings

Confidence

97%

Full breach record for United HealthCare Services, Inc. →29 incidents on file

United Healthcare Services, Inc. reported to HHS on 2023-12-08 a Hacking/IT Incident affecting 4,264 individuals. The CE impermissibly disclosed PHI to a business associate, whose employee was then subjected to an email phishing scheme that compromised the PHI. Data exposed included names, addresses, birthdates, SSNs, and health insurance/treatment information. Breached information located on Email.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Dec 8, 2023

Filed

—

Corroborated · see linked filings

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Washington State AGbd_84570591e780e2382023-12-22 · +14dVerified

Name: United HealthCare Services, Inc.
norm: united healthcare
Domain: uhc.com
Industry: Insurance — Health

Name: United HealthCare Services, Inc.
norm: united healthcare
Domain: uhc.com
Industry: Insurance — Health
Industry: Healthcaresource defaultFinancial Servicesllm

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 4,264nationwide
Data types: PHIIdentity (basic)Government IDHealth (basic)
HHS breach type: Hacking / IT incident
Where the data lived: Email
Covered-entity type: Health plan
Attack vector: Phishing
MITRE ATT&CK: T1566 PhishingT1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified HHS
Initial access: phishing_link

During the incident: Notified HHS, affected individuals, and the media
Offered free credit monitoring services
Changes made: Staff were retrained in its requirements to protect and secure PHI
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

HHS OCRDec 8 · first · this page

Washington State AG+14d

Pattern: first filing Dec 8 (CT), last Dec 22 (WA) — a 14-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Dec 8, 2023
Raw hash: 2a42866f9fe74455da710f8a981b07bfe48345db4efb7663467a36d5a11d9d25

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Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityUnited HealthCare Services, Inc.

Victim entityUnited HealthCare Services, Inc.

IncidentPhishing

Stated responseNotified HHS, affected individuals, and the media

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing