Social EngineeringFinancial ServicesFinancePhishingCustomer Data InvolvedData ExfiltratedIdentity (basic)Government IDFinancial accountMediumContained

Valor Management Corp.

bd_54b3ddefe9b60381 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 16, 2018

Filed

Nov 19, 2018

To disclose

5 weeks

Affected

1state residents only

Confidence

67%

Valor Management Corp. notified the New Hampshire Attorney General on November 16, 2018, of a data event affecting one NH resident. On or about October 16, 2018, suspicious activity was detected in employee email accounts. Investigation confirmed unauthorized access via compromised credentials. Affected data included names, addresses, tax IDs, account balances, and potentially passports, driver's licenses, and bank account info. Valor secured accounts, engaged forensic experts, and offered two years of credit monitoring via TransUnion.

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Incident timeline

discovery → filing · 5 weeks / 34 days

Oct 16, 2018

Discovered

Nov 19, 2018

Filed

vs. sector median

3 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: Valor Management Corp.
norm: valor management
Domain: online.valorpaytech.com
Industry: Financial Servicesllm

Discovered: Oct 16, 2018
Materiality determined: —
Notification sent: Nov 16, 2018
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified Office of the Attorney General, State of New Hampshire
Initial access: phishing_link

During the incident: Secured the email accounts
Worked with third-party forensic experts to determine the nature and scope of the incident
Providing written notice to those individuals who may be affected by this incident
Offer of complimentary access to two (2) years of credit and identity monitoring services, including identity restoration services through TransUnion
Providing potentially impacted individuals with guidance on how to better protect against identity theft and fraud
Providing written notice of this incident to other state regulators
Changes made: Implementing additional safeguards to protect the security of information in its system
Reviewing our existing policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(34 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/valor-management-20181119.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 19, 2018
Raw hash: 1fd99046ff5a0679f21d6ad39da0cbe6fa18f11b4d7979d02144df34c869208d

Reporting entityMullen Coughlin LLC

Victim entityValor Management Corp.

Incidentdiscovered Oct 16, 2018

Stated responseSecured the email accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov