HackingFinancial ServicesTechnologyFinanceCapture Stored DataStolen CredentialsData ExfiltratedTargetedIdentity (basic)Government IDFinancial accountAuthenticationMediumContained

Decisely Insurance Services, LLC

bd_52a94992931f92fe · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 17, 2024

Filed

Oct 7, 2025

To disclose

42 weeks

Affected

161state residents only

Linked

10 filings

Confidence

66%

Full breach record for Decisely Insurance Services, LLC →2 incidents on file

Decisely Insurance Services, LLC issued a supplemental notice to the New Hampshire Attorney General regarding a data security incident affecting MetLife and partner organizations. Unauthorized access to Decisely's cloud storage platform occurred around December 16, 2024, and was discovered on December 17, 2024. Data potentially accessed included names, SSNs, DOBs, addresses, bank account numbers, and digital signatures. 161 New Hampshire residents were notified. Decisely engaged forensic experts, notified the FBI, and provided 12 months of Kroll identity protection services.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 1 days

discovery → filing · 42 weeks / 294 days

Dec 16, 2024

Begins

Dec 17, 2024

Discovered

Oct 7, 2025

Filed

vs. sector median

+34 wks slower

This filing is one of 10 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (9) · sorted by filing gap

California State AGbd_c0e3e31a8fcb71e92025-10-07Candidate
Oregon State AGbd_145442cd6da6d7a12025-10-08 · +1dVerified
Maine State AGbd_ddb33d5ca7f7ea382025-10-08 · +1dVerified
Nebraska State AGbd_76e386b1655a5eda2025-09-30 · +7dVerified

Show 5 more filings ↓up to 90d gap

Nebraska State AGbd_0a392230f38311ed2025-11-04 · +28dVerified
Illinois State AGbd_427910ace60ec6a92025-12-01 · +55dVerified
New Hampshire State AGbd_3e91c874da7e3b5c2025-12-30 · +84dVerified
Oregon State AGbd_f6caaa6c90f26c092025-12-30 · +84dVerified
Texas State AGbd_7c35b50d39ca73862026-01-05 · +90dVerified

Name: Decisely Insurance Services, LLC
norm: decisely insurance

Name: Decisely Insurance Services, LLC
norm: decisely insurance
Industry: Financial ServicesllmTechnologyllm

Discovered: Dec 17, 2024
Breach occurred: Dec 16, 2024
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Jun 13, 2025
Affected individuals: 161state-resident count only
Data types: Identity (basic)Government IDFinancial accountAuthentication
Attack vector: Unauthorized Access
MITRE ATT&CK: T1119 Automated CollectionT1074 Data Staged
Threat actor: ExternalFinancial
Regulator citations: Notified the Federal Bureau of Investigation

During the incident: Took steps to secure its systems
Engaged cybersecurity experts to conduct an investigation
Provided those whose Social Security number was involved with identity protection services through Kroll for 12 months
Established a toll-free call center through Kroll
Notified the Federal Bureau of Investigation
Changes made: Implemented additional measures to enhance the security of the network
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 42 weeks(294 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 10 filings · 7 states

View merged incident ↗

Nebraska State AGSep 30 · first

California State AG+7d

New Hampshire State AG+7d · this page

Oregon State AG+8d

Maine State AG+8d

Nebraska State AG+35d

Illinois State AG+62d

New Hampshire State AG+91d

Oregon State AG+91d

Texas State AG+97d

Pattern: first filing Sep 30 (NE), last Jan 5 (TX) — a 97-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/decisely-metlife-20251007.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 7, 2025
Raw hash: 408a12fbd61926ed2976ee2f4f6a9f5dcfe389712ddee9152ee4ec5124cae998

Linked disclosures

Regulatory filings (9) · sorted by filing gap

Reporting entityDecisely Insurance Services, LLC

Victim entityDecisely Insurance Services, LLC

Incidentdiscovered Dec 17, 2024

Stated responseTook steps to secure its systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov