Social EngineeringTechnologyInformationPhishingStolen CredentialsMulti-Stage ChainData ExfiltratedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountHealth (basic)MediumContained

Appen

bd_50e72054cddfd2a4 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 16, 2017

Filed

Jan 5, 2018

To disclose

12 weeks

Affected

2state residents only

Confidence

66%

Full breach record for Appen →

Appen Butler Hill, Inc. notified the NH AG of a phishing incident affecting employee HR data. Attackers accessed files from Aug 11 to Oct 16, 2017. 2 NH residents affected. Data included SSNs, financial info, and health data. ID Experts provided 3 years of monitoring.

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Incident timeline

undetected · 66 days

discovery → filing · 12 weeks / 81 days

Aug 11, 2017

Begins

Oct 16, 2017

Discovered

Jan 5, 2018

Filed

vs. sector median

7 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: DAVIS WRIGHT TREMAINE LLP
norm: davis wright tremaine

Name: Appen
norm: appen
Domain: client.appen.com
Industry: Technologyllm

Discovered: Oct 16, 2017
Breach occurred: Aug 11, 2017 – Oct 16, 2017
Undetected for: 66 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 15, 2017
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)
Data elements: Social Security numberDate of birth
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Hired a leading cybersecurity firm to support its investigation and validate its remediation efforts
Working to obtain log files maintained by certain of Appen 's third-party service providers
Provided notice to those individuals and other required entities on or around November 15, 2017
Arranged to have ID Experts provide credit monitoring and identity repair services for three years at no cost to the affected individuals
Changes made: Implementing additional measures with regard to security and user education designed to prevent a recurrence of a fraudulent phishing scheme
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(81 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/appen-butler-20180105.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 5, 2018
Raw hash: feaf88964e8e66bca76fc12e7e4aae9dea1c532012486e6665a84d6c137ebe7a

Reporting entityDAVIS WRIGHT TREMAINE LLP

Victim entityAppen

Incidentdiscovered Oct 16, 2017

Stated responseHired a leading cybersecurity firm to support its investigation and validate its remediation efforts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov