HackingRetail & ConsumerRetailStolen CredentialsCapture Stored DataData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountHealth (basic)HighContained

Forever 21

bd_50289e0c2dbaee12 · schema v1 · pii pii-v1

Severity

High

Discovered

Mar 20, 2023

Filed

Aug 29, 2023

To disclose

23 weeks

Affected

4,645state residents only

Confidence

66%

F21 OPCP LLC (Forever 21) disclosed a cyber incident where an unauthorized third party accessed systems between Jan 5 and Mar 21, 2023, discovered on Mar 20, 2023. Compromised data included names, SSNs, DOBs, bank account numbers, and health plan info. The company engaged cybersecurity firms, notified law enforcement, and offered 12 months of Experian IdentityWorks.

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Hawaii clock✓ HI CRA notice due23 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 74 days

discovery → filing · 23 weeks / 162 days

Jan 5, 2023

Begins

Mar 20, 2023

Discovered

Aug 29, 2023

Filed

vs. sector median

+16 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed4,645 affectedView incident

Name: F21 OPCP LLC
norm: f21 opcp

Name: Forever 21
norm: forever 21
Industry: Retail & Consumerllm

Discovered: Mar 20, 2023
Breach occurred: Jan 5, 2023 – Mar 21, 2023
Undetected for: 74 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 1, 2023
Affected individuals: 4,645state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified Hawaii Attorney General
Initial access: valid_credentials

During the incident: Launched an investigation
Engaged leading cybersecurity firms to assist
Notified law enforcement
Took steps to help assure that the unauthorized third party no longer has access to the data
Offering a complimentary 12-month membership of Experian’s IdentityWorks
Changes made: Implemented additional measures to enhance the security of its systems and data
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 23 weeks(162 days from discovery to filing)
Compliance flags: HI CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://cca.hawaii.gov/wp-content/uploads/2026/05/Letter.2023-0949.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 29, 2023
Raw hash: 730258673bd9dc97caeb383329ae9976521bfd2e430adb33cf98d3226bf85174

Reporting entityF21 OPCP LLC

Victim entityForever 21

Incidentdiscovered Mar 20, 2023

Stated responseLaunched an investigation

ComplianceHI CRA notice due

Extraction provenanceno artifact recorded

Source provenancecca.hawaii.gov