MalwareHealthcareHealthcareCustomer Data InvolvedPIIIdentity (basic)LowActive

The Zoo Health Club

bd_4f139d1d78ec8eec · schema v1 · pii pii-v1

Severity

Low

Discovered

Mar 13, 2024

Filed

Apr 18, 2024

To disclose

5 weeks

Affected

22state residents only

Confidence

66%

Full breach record for The Zoo Health Club →

The Zoo Health Club Nashua reported a cybersecurity breach affecting 22 New Hampshire residents. On March 13, 2024, the organization discovered malware on a device that may have been used to access accounts storing personal information. While there is no evidence that sensitive information was accessed, the organization is proceeding as if it was obtained. Immediate containment measures were taken, and affected individuals were notified with advice to monitor credit reports and place fraud alerts. The investigation is ongoing.

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Incident timeline

discovery → filing · 5 weeks / 36 days

Mar 13, 2024

Begins

Mar 13, 2024

Discovered

Apr 18, 2024

Filed

vs. sector median

4 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed22 affectedView incident

Name: The Zoo Health Club
norm: the zoo health club
Domain: zoogymnh.com

Name: The Zoo Health Club
norm: the zoo health club
Domain: zoogymnh.com
Industry: Healthcarellm

Discovered: Mar 13, 2024
Breach occurred: Mar 13, 2024
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 22state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Unknown
Threat actor: External
Regulator citations: Reporting the breach to the New Hampshire Attorney General's OfficeCooperate fully with the NH Department of Justice

During the incident: Took immediate measures to contain and mitigate the breach
Secured our network
Investigated the extent of the incident
Further secured our accounts
Enhanced our policies and procedures regarding how we store protected information
Notified all of the individuals who may have been affected
Provided information on how to monitor and report suspicious activity on their credit reports
Advised them to place a fraud alert on their credit reports
Changes made: Enhanced our security
Enhanced the way we store your personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(36 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/zoo-health-club-20240418.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 18, 2024
Raw hash: 24f4c766d4fb5a365ab85b53968700e6e038125da0a0b30e0959094373fbc240

Reporting entityThe Zoo Health Club

Victim entityThe Zoo Health Club

Incidentdiscovered Mar 13, 2024

Stated responseTook immediate measures to contain and mitigate the breach

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov