HackingFinancial ServicesFinanceStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Government IDMediumContained

NCB Management Services, Inc.

bd_4edf9116b77b2beb · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 4, 2023

Filed

May 12, 2023

To disclose

14 weeks

Affected

15state residents only

Linked

4 filings

Confidence

66%

TD Bank notified affected individuals that NCB Management Services, Inc., a vendor providing debt collection services, experienced a data breach. An unauthorized party accessed systems on Feb 1, 2023, compromising personal information (name, address, DOB, SSN, account number) from closed credit card and loan accounts. The incident was discovered on Feb 4, 2023, and contained. TD Bank is offering two years of complimentary identity theft protection.

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Incident timeline

undetected · 3 days

discovery → filing · 14 weeks / 97 days

Feb 1, 2023

Begins

Feb 4, 2023

Discovered

May 12, 2023

Filed

vs. sector median

+5 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Massachusetts State AGbd_374fc590846f4c012023-05-12Verified
Maine State AGbd_ad3e1c7aa348762a2023-05-12Verified
Massachusetts State AGbd_e4e726eeecf42ab82023-05-11 · +1dVerified

Name: TD Bank, National Association
norm: td bank national

Name: NCB Management Services, Inc.
norm: ncb management services
Industry: Financial Servicesllm

Discovered: Feb 4, 2023
Breach occurred: Feb 1, 2023
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 15state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: NCB has notified and is cooperating with federal law enforcement authorities
Third party: via NCB Management Services, Inc.
Initial access: valid_credentials

During the incident: NCB took action to eliminate the threat and safeguard its systems
NCB has implemented a number of additional security measures to harden its network
NCB is conducting additional training of its workforce on data security
NCB has notified and is cooperating with federal law enforcement authorities
Changes made: NCB has implemented a number of additional security measures to harden its network
NCB is conducting additional training of its workforce on data security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 weeks(97 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 3 states

View merged incident ↗

Massachusetts State AGMay 11 · first

Massachusetts State AG+1d

Maine State AG+1d

Montana State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-267.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 12, 2023
Raw hash: a0a9a7c05c391b6114ee92cb4475e6e1b0893fb594faae9d362a4a545e0cd922

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityTD Bank, National Association

Victim entityNCB Management Services, Inc.

Incidentdiscovered Feb 4, 2023

Stated responseNCB took action to eliminate the threat and safeguard its systems

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov