COLORADOMalwareHealthcareHealthcarePHIHealth (basic)Government IDIdentity (basic)HighContained

TTEC Healthcare Solutions

bd_4e8db19ee84f5cb3 · schema v1 · pii pii-v1

Severity

High

Discovered

—

Filed

Jan 7, 2022

To disclose

—

Affected

86,305

Confidence

69%

Full breach record for TTEC Healthcare Solutions →3 incidents on file

TTEC Healthcare Solutions reported to HHS on 2022-01-07 a Hacking/IT Incident affecting 86305 individuals. Breached information located on Network Server. The business associate was the victim of a ransomware attack affecting the protected health information (PHI) of 86,305 individuals. The PHI involved included names, Social Security numbers, drivers’ license numbers, dates of birth, and addresses. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA implemented additional administrative, technical, and security safeguards to better protect its PHI. OCR provided technical assistance to the BA regarding the HIPAA Security Rule.

J jump to incidentP pin to compareR raw source

HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Jan 7, 2022

Filed

No interval is drawn: no breach start or discovery date is on record for this filing.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed86,305 affectedView incident

Name: TTEC Healthcare Solutions
norm: ttec healthcare
Industry: Business Associate

Name: TTEC Healthcare Solutions
norm: ttec healthcare
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 86,305nationwide
Data types: PHIHealth (basic)Government IDIdentity (basic)
HHS breach type: Hacking / IT incident
Where the data lived: Network server
Covered-entity type: Business associate
Attack vector: Unauthorized Access
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: ExternalFinancial
Regulator citations: Notified HHSOCR provided technical assistance to the BA regarding the HIPAA Security Rule
Third party: via TTEC Healthcare Solutionsbusiness associate

During the incident: Implemented additional administrative, technical, and security safeguards to better protect its PHI
Changes made: Implemented additional administrative, technical, and security safeguards to better protect its PHI
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Jan 7, 2022
Raw hash: 846c0b7c937de948a86c3c63270c17aab1fbdfc60fa3db68ec4278a0bb6f7480

AI-assisted summary above. The structured extract on this page was generated from the document below. Inspect the source to verify or correct any field.

text/html1.5 KB

Download View at source

Reporting entityTTEC Healthcare Solutions

Victim entityTTEC Healthcare Solutions

IncidentUnauthorized Access

Stated responseImplemented additional administrative, technical, and security safeguards to better protect its PHI

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing