COMalwareHealthcareHealthcarePHIHEALTH_BASICIDENTITY_GOVERNMENTIDENTITY_BASICHighContained

TTEC Healthcare Solutions

bd_4e8db19ee84f5cb3 · schema v1 · pii pii-v1

Full breach record for TTEC Healthcare Solutions →

TTEC Healthcare Solutions reported to HHS on 2022-01-07 a Hacking/IT Incident affecting 86305 individuals. Breached information located on Network Server. The business associate was the victim of a ransomware attack affecting the protected health information (PHI) of 86,305 individuals. The PHI involved included names, Social Security numbers, drivers’ license numbers, dates of birth, and addresses. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA implemented additional administrative, technical, and security safeguards to better protect its PHI. OCR provided technical assistance to the BA regarding the HIPAA Security Rule.

HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed86,305 affectedView incident

Source provenance

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Jan 7, 2022
Raw hash: 846c0b7c937de948a86c3c63270c17aab1fbdfc60fa3db68ec4278a0bb6f7480

Source filing

AI-assisted summary above. The structured extract on this page was generated from the document below. Inspect the source to verify or correct any field.

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Reporting entity

Name: TTEC Healthcare Solutions
norm: ttec healthcare
Industry: Business Associate

Victim entity

Name: TTEC Healthcare Solutions
norm: ttec healthcare
Industry: Healthcaresource default

Incident

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 86,305
Data types: PHIHEALTH_BASICIDENTITY_GOVERNMENTIDENTITY_BASIC
Attack vector: Unauthorized Access
MITRE ATT&CK: T1486 Data Encrypted for Impact
Threat actor: ExternalFinancial
Regulator citations: Notified HHSOCR provided technical assistance to the BA regarding the HIPAA Security Rule
Third party: via TTEC Healthcare Solutionsbusiness associate

Compliance

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Extraction provenance

Status: No extraction artifact recorded for this disclosure.