HackingHospitalityHospitalityStolen CredentialsPhishingCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Financial accountHealth (basic)LowContained

Primland Ltd.

bd_4b40ddf5128a80c5 · schema v1 · pii pii-v1

Severity

Low

Discovered

Dec 10, 2020

Filed

Sep 27, 2021

To disclose

42 weeks

Affected

2state residents only

Linked

3 filings

Confidence

66%

Full breach record for Primland Ltd. →

Primland Ltd. notified the NH AG of unauthorized access to 5 employee email accounts between Dec 2020 and May 2021. The incident affected 2 NH residents, exposing names, credit/debit card numbers, and medical info. Primland engaged forensic investigators, migrated email to cloud, upgraded security, and offered 1 year of Kroll identity monitoring.

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Incident timeline

undetected · 8 days

discovery → filing · 42 weeks / 291 days

Dec 2, 2020

Begins

Dec 10, 2020

Discovered

Sep 27, 2021

Filed

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_41be6f5c9587f3822021-09-24 · +3dCandidate
Massachusetts State AGbd_ff3553288efc2a702021-09-24 · +3dVerified

Name: Primland Ltd.
norm: primland

Name: Primland Ltd.
norm: primland
Industry: Hospitalityllm

Discovered: Dec 10, 2020
Breach occurred: Dec 2, 2020 – May 25, 2021
Undetected for: 8 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 24, 2021
Affected individuals: 2state-resident count only
Data types: Identity (basic)Financial accountHealth (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Launched an investigation with the assistance of a cybersecurity forensics firm
Reviewed the emails and attachments contained in the email accounts
Providing written notice via United States Postal Service mail to the two New Hampshire residents
Offering access to Kroll’s identity monitoring services at no cost to you for one year
Changes made: Moving the on premises email system to the cloud
Upgrading firewall and antivirus software throughout the network
Changing employee email passwords
Continuing to educate staff on how to identify and avoid malicious emails
Created a dedicated call center to answer any questions
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 42 weeks(291 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGSep 24 · first

Massachusetts State AGSep 24 · first

New Hampshire State AG+3d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/primland-20210927.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 27, 2021
Raw hash: d3fba8ca6a35df7ea17efa8126f855f2f5b86f1bff99e92cd3c419ac662b4037

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityPrimland Ltd.

Victim entityPrimland Ltd.

Incidentdiscovered Dec 10, 2020

Stated responseLaunched an investigation with the assistance of a cybersecurity forensics firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov