HackingHospitalityHospitalityData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Synergy Hotel Inc

bd_4b1e52854f9c9eaa · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 1, 2023

Filed

Apr 24, 2024

To disclose

43 weeks

Affected

1state residents only

Linked

6 filings

Confidence

66%

Full breach record for Synergy Hotel Inc →

Synergy Hotels, Inc. notified the NH Attorney General of a data breach affecting one New Hampshire resident. On July 1, 2023, the company identified suspicious activity and unauthorized copying of files from its network. The compromised data included names, Social Security numbers, dates of birth, addresses, and government-issued ID copies. Synergy shut down affected network portions, investigated, and notified federal law enforcement. The company is offering complimentary credit monitoring through Kroll and has implemented additional security measures.

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Incident timeline

discovery → filing · 43 weeks / 298 days

Jul 1, 2023

Begins

Jul 1, 2023

Discovered

Apr 24, 2024

Filed

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Vermont State AGbd_5783fa9195cad6172024-04-24Verified
Massachusetts State AGbd_b19dd9a729b25f752024-04-24Verified
Indiana State AGbd_d3917133e7344b9d2024-04-24Verified
Maine State AGbd_e43bc27c112db0412024-04-24Candidate

Show 1 more filing ↓

Montana State AGbd_f898facfc24dc80c2024-04-24Verified by operator

Name: Synergy Hotel Inc
norm: synergy hotel

Name: Synergy Hotel Inc
norm: synergy hotel
Industry: Hospitalityllm

Discovered: Jul 1, 2023
Breach occurred: Jul 1, 2023
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 24, 2024
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unknown
MITRE ATT&CK: T1041 Exfiltration Over C2 Channel
Threat actor: External
Regulator citations: Notified federal law enforcementProviding written notice of this event to relevant state regulators

During the incident: Shut down a portion of our network to review the security of the environment
Conducted a thorough investigation of the activity
Engaged in a detailed review of these files to determine what information was present
Reported this event to federal law enforcement
Providing access to complimentary credit monitoring services through Kroll
Providing individuals with guidance on how to better protect against identity theft and fraud
Providing written notice of this event to relevant state regulators
Providing written notice to the three major credit reporting agencies, Equifax, Experian, and TransUnion
Changes made: Implemented additional security measures within our network
Completed a review of our policies and procedures to mitigate reoccurrence of this type of event
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 43 weeks(298 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

Vermont State AGApr 24 · first

Massachusetts State AGApr 24 · first

Indiana State AGApr 24 · first

Maine State AGApr 24 · first

Montana State AGApr 24 · first

New Hampshire State AGApr 24 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/synergy-hotel-20240424.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 24, 2024
Raw hash: c1989f4020c974893e98716bd930a4e22c88e86a528a0492c531f70316027dee

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entitySynergy Hotel Inc

Victim entitySynergy Hotel Inc

Incidentdiscovered Jul 1, 2023

Stated responseShut down a portion of our network to review the security of the environment

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov