HackingFinancial ServicesTechnologyFinanceStolen CredentialsDelayed DiscoveryData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Merchant Services

bd_4af709dd8df8f3c0 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 6, 2020

Filed

Dec 18, 2020

To disclose

6 weeks

Affected

218state residents only

Linked

9 filings

Confidence

65%

Paysafe Group Holdings Limited (via Merchant Services) disclosed a cybersecurity incident affecting a legacy website. Unauthorized access occurred between May 13, 2018, and November 24, 2020. The incident involved automated queries accessing personal information including names, SSNs, and bank account details. Paysafe engaged forensic experts, closed the site, notified law enforcement, and provided two years of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 908 days

discovery → filing · 6 weeks / 42 days

May 13, 2018

Begins

Nov 6, 2020

Discovered

Dec 18, 2020

Filed

vs. sector median

3 wks faster

This filing is one of 9 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (8) · sorted by filing gap

Indiana State AGbd_48e28894f734a21b2020-12-18Verified
Washington State AGbd_1151afe21cdd47ff2020-12-16 · +2dVerified
California State AGbd_1c3042be6747728b2020-12-16 · +2dVerified
South Carolina State AGbd_a7e7764a6bda27062020-12-16 · +2dVerified

Show 4 more filings ↓up to 32d gap

New Hampshire State AGbd_ec174ff5603cb5902020-12-21 · +3dVerified
Massachusetts State AGbd_397975980f30df2c2020-12-23 · +5dVerified
Maine State AGbd_6a289d8c42bb094c2021-01-12 · +25dVerified
Oregon State AGbd_8e5980705d10b8f52021-01-19 · +32dCandidate

Name: Paysafe Group Holdings Limitedd
norm: paysafe group holdings limitedd

Name: Merchant Services
norm: merchant services
Also named: Paysafe Group Holdings Limitedoperating subsidiary ofholding company
Industry: Financial ServicesllmTechnologyllm

Discovered: Nov 6, 2020
Breach occurred: May 13, 2018 – Nov 24, 2020
Undetected for: 908 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 218state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified law enforcement
Initial access: exploit_public_facing

During the incident: Initiated an investigation to determine the nature and potential impact of the vulnerability
Created a secure environment to test the queries
Engaged external forensics experts to assist
Notified law enforcement
Closed the website
Enhancing our website scanning practices and vulnerability detection program
Arranged for you to obtain credit monitoring and identity monitoring services at no cost to you for two years through Kroll
Changes made: Closed the website
Enhancing our website scanning practices and vulnerability detection program
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(42 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 9 filings · 9 states

View merged incident ↗

Washington State AGDec 16 · first

California State AGDec 16 · first

South Carolina State AGDec 16 · first

Indiana State AG+2d

Montana State AG+2d · this page

New Hampshire State AG+5d

Massachusetts State AG+7d

Maine State AG+27d

Oregon State AG+34d

Pattern: first filing Dec 16 (WA), last Jan 19 (OR) — a 34-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/paysSamp.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 18, 2020
Raw hash: 61c2ea11f763c9899284dcc87ab2cf790d42e6fbdc14fceaae485745af18aabd

Linked disclosures

Regulatory filings (8) · sorted by filing gap

Reporting entityPaysafe Group Holdings Limitedd

Victim entityMerchant Services

Incidentdiscovered Nov 6, 2020

Stated responseInitiated an investigation to determine the nature and potential impact of the vulnerability

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov