HackingProfessional ServicesProfessional ServicesStolen CredentialsTargetedIdentity (basic)Government IDMediumContained

Community Solutions, Inc

bd_49adf2348a69ea26 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 1, 2020

Filed

Jun 19, 2020

To disclose

24 weeks

Affected

2state residents only

Linked

4 filings

Confidence

65%

Full breach record for Community Solutions, Inc →

Community Solutions, Inc. notified the NH AG of unauthorized access to employee email accounts between Nov 11 and Dec 5, 2019. The incident impacted 2 NH residents, exposing names, SSNs, and driver's licenses. CSI reset passwords and provided 12 months of credit monitoring.

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Incident timeline

undetected · 51 days

discovery → filing · 24 weeks / 170 days

Nov 11, 2019

Begins

Jan 1, 2020

Discovered

Jun 19, 2020

Filed

vs. sector median

+5 wks slower

This filing is one of 4 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Massachusetts State AGbd_16aca5738e13f3d52020-06-15 · +4dCandidate
Montana State AGbd_46bd6658006b534b2020-06-15 · +4dVerified
Indiana State AGbd_e7639e09267e84692020-06-15 · +4dVerified

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: Community Solutions, Inc
norm: community solutions
Industry: Professional Servicesllm

Discovered: Jan 1, 2020
Breach occurred: Nov 11, 2019 – Dec 5, 2019
Undetected for: 51 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jun 15, 2020
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified Office of the New Hampshire Attorney General
Initial access: valid_credentials

During the incident: CSI enlisted the services of a third-party firm to review the contents of the email account
Resetting the users' passwords
Providing individuals with potentially affected Social Security numbers access to 12 months of credit monitoring and identity restoration services
Reporting this incident to certain regulatory authorities
Changes made: Offering 12 months of credit monitoring and identity restoration services through ID Experts
Providing guidance on how to better protect against identity theft and fraud
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 24 weeks(170 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Massachusetts State AGJun 15 · first

Montana State AGJun 15 · first

Indiana State AGJun 15 · first

New Hampshire State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/community-solutions-20200619.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 19, 2020
Raw hash: 12adc13b9bd562213c7d3db68ff5e3049501ed47855f5795bb935429e8394179

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityCommunity Solutions, Inc

Incidentdiscovered Jan 1, 2020

Stated responseCSI enlisted the services of a third-party firm to review the contents of the email account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov