NEW YORKSocial EngineeringHealthcareHealthcarePhishingCustomer Data InvolvedPHIHealth (basic)Identity (basic)Government IDHighContained

ElderServe Health, Inc.

bd_4967cd5fa5182cdf · schema v1 · pii pii-v1

Severity

High

Discovered

—

Filed

Apr 16, 2021

To disclose

—

Affected

31,195

Confidence

69%

Full breach record for ElderServe Health, Inc. →

ElderServe Health, Inc. dba RiverSpring Health Plans reported to HHS on 2021-04-16 a Hacking/IT Incident affecting 31,195 individuals. Breached information located on Email. An employee was victim of an email phishing scheme exposing ePHI including names, DOBs, SSNs, diagnoses, and medications.

J jump to incidentP pin to compareR raw source

HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Apr 16, 2021

Filed

—

No filing yet · watching

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed31,195 affectedView incident

Name: ElderServe Health, Inc.
norm: elderserve health
Industry: Insurance — Health

Name: ElderServe Health, Inc.
norm: elderserve health
Also named: ElderServe Health, Inc.dba oflegal entity
RiverSpring Health Plansdba oftrade name
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 31,195nationwide
Data types: PHIHealth (basic)Identity (basic)Government ID
HHS breach type: Hacking / IT incident
Where the data lived: Email
Covered-entity type: Health plan
Attack vector: Unauthorized Access
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: External
Regulator citations: Notified HHS
Initial access: phishing_link

During the incident: Notified HHS
Notified affected individuals
Notified the media
Posted substitute notice on its website
Changes made: Implemented additional administrative, technical, and security safeguards to better protect its ePHI
Retrained its workforce members on the proper methods of identifying fraudulent email communications
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Apr 16, 2021
Raw hash: 0a15606096e2deb782a0946769480b1125f08b031d70273e0db5a0282b199253

AI-assisted summary above. The structured extract on this page was generated from the document below. Inspect the source to verify or correct any field.

text/html1.8 KB

Download View at source

Reporting entityElderServe Health, Inc.

Victim entityElderServe Health, Inc.

IncidentUnauthorized Access

Stated responseNotified HHS

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing